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jcpenney.com | 12 Survivors Trace 5x50 Digital Night Vision Recording Monocular

12 Survivors Trace 5x50 Digital Night Vision Recording Monocular

web ID: 8012821
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Returns Policy
PRODUCT DESCRIPTION
The Trace monocular by 12 Survivors is equipped with a built-in video recorder that allows you to capture high-quality recordings with a resolution of 800x600 pixels even in low-light conditions.
  • equipped with built-in video recorder
  • 800x600 pixel resolution
  • built-in IR illuminator to improve efficiency in lowlight conditions and the dark
  • record files to SD memory card or directly to computer hard drive
  • can be mounted on a tripod
  • operates on 2 AA batteries for up to 10 hours of usage
  • comes with carrying case, hand strap, SD memory card, USB cable, lens cleaning cloth and operating manual
  • 188x86x59mm
  • composite rubber, glass, polystyrene and plastic construction
  • imported
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Recording trouble
I just received my 12 Survivor Trace 5X50 Digital NV recording Monocular.
The unit will not record.
I have tried all, even putting in other batterys.

Is there something else I can do.
Thank you.
2 months, 3 weeks ago
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Answers

Answer: 
You may return the item you have received and purchase a new one. Our return policy is;

with a receipt: items purchased at JCPenney are eligible for exchange or refund of the purchase price on the original method of payment. Some rules apply. Please see below.

with a gift receipt: items purchased at JCPenney are eligible for exchange or refund at the gift receipt price in the form of a jcp gift card. Some rules apply. Please see below.

without a receipt: Items purchased at JCPenney are eligible for exchange or refund at the item’s lowest selling price within the last 45 days issued in the form of a merchandise return voucher. Some rules apply. Please see below.

Valid photo identification is required for all non-receipted returns or exchanges. Information from the ID will be retained in a secured company-wide database to monitor the number of un-receipted returns. jcpenney accepts the following IDs for returns: U.S., Puerto Rican, Canadian and Mexican Driver’s License, U.S. State IDs, Puerto Rican IDs, Canadian Province IDs, U.S. Military IDs, U.S. Laser Visa, Passports, Matrícula Consular Card, Puerto Rican Voter Identification Card, and Mexican Voter Registration Card. JCPenney reserves the right to limit returns or exchanges without a valid receipt.

For purchases and returns made in the states of CT and MA: Customers must return any purchase within 90 days of the purchase date to receive a refund of the sales tax. Returns made after 90 days of the purchase date will receive the refund of the purchase price excluding the sales tax.
2 months, 2 weeks ago
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