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jcpenney.com | Bissell® Symphony™ All-in-One Vacuum Cleaner & Steam Mop

Bissell® Symphony™ All-in-One Vacuum Cleaner & Steam Mop

web ID: 8692403
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Save time by vacuuming debris and steaming hard floors at the same time with the Bissell Symphony All-in-One vacuum and steam mop.

  • 3 ways to clean—vacuum or steam separately or use both at the same time
  • sanitizes with steam, using just water so you can skip the harsh chemicals
  • skip the broom and dustpan and let the Powerful Cyclonic Action vacuum away fine and large debris
  • easy to use with Easy Touch Digital Controls™, 5-way adjustable handle and Quick-Release Mop Pad Tray™
  • Dry Tank Technology™ keeps your tank dry while you steam


  • steam mop
  • soft microfiber mop pad for everyday cleaning
  • scrubby mop pad with scrubbing strips for tough, stickier messes

Plastic. Measures 7x12¾x33½"H. Imported.


Rated 1 out of 5 by from POOR PARTS This was bought for me as a present last year from my brother who past away this year. I have been trying to get someone to sell me the pump. This is an internal part, one little plastic piece with a little pump inside of it. I have already had to pay to get a second foot petal because of the poor quality that came with this, only to have another poor quality part break apart. All I want is for someone help me get this machine working the way it should be. This product means a lot to me due to the fact that my brother bought it for me. Your customer service is telling me I can not buy the part because it is internal. Your service places are telling me they have to order this part and it will cost $25.00 and that they must install it which will cost also. I know what is wrong, I know how to install it.. I don't understand why I can not just order one from you and fix what should not need fixed after just using this product a few times.PLEASE let me know if you can be any help with this.
Date published: 2016-08-02
Rated 2 out of 5 by from Disappointing I am on my second machine within 16 months. I purchased the first one in June of 2015 which promptly broke in two months. I brought that one in to an authorized dealer who was 'waiting for parts from Bissell' for about three months. However when I went to pick it up, I received a brand new replacement instead. That was November of 2015. I was very happy with it. I have been using it (mine is an 1132A) only once a week and it now just went kerplunk. It is a shame as I really was happy with how well it cleaned but it is clearly not made to be in it for the long haul - or even more than 12 months!. It is too much to expect that hard earned money spent on a product should have a certain expectation? I am hesitant to buy a new one and I feel for the money spent it should have a longer lifespan than the 10-11 months that I had.
Date published: 2016-10-20
Rated 2 out of 5 by from Great idea, poor product! I purchased this machine in hopes of alleviating my work load. At first it worked beautifully and loved it but it quit steaming after just a few months. Bissell was great in replacing it but the second one also quit just a few weeks later. I am currently waiting for the third machine to arrive but I don't have high hopes.
Date published: 2016-09-10
Rated 1 out of 5 by from Loved it...until it broke after only a few uses. We have hardwood floors throughout our home, and this was supposed to help reduce the number of steps to clean the floor. At first, it was great. But then it had trouble producing steam. I always followed the recommendations, and only used distilled water. Each time I used it, it either wouldn't produce steam, or it would produce a little steam and then stop. I usually just ended up cleaning with a broom and mop. I finally brought it to a repair shop and they were not surprised. It was the pump. He said these are made so cheaply, that once fixed, it would probably break again within a few months. Unfortunately, now my warranty is up, and I'm stuck with it. I haven't used it since being repaired and I'm hoping to sell it to try to recoup some of the money spent on it. It's way too expensive for what you get.
Date published: 2016-11-01
Rated 5 out of 5 by from Best hard floor cleaner I've ever used! I have to say this is one of the most well thought out and engineered products I've seen and used in a long while. When I first heard about the Bissell Symphony combination vacuum and steam mop I just couldn't imagine how vacuum and steam could work together. Well it works beautifully and the dirt and debris that gets vacuumed up shakes out dry when you go to dump its easy to remove and replace dirt cup. The steam cleaner itself with 2 levels of steam control does a beautiful streak free job on every type of floor I use it on. I have vinyl, ceramic tile, and hardwood and all come out clean and residue free after using the Symphony. As one reviewer said this machine is so well designed it even stands upright on its own without falling over. The pad and holder are simple to remove and replace and the water fill couldn't be easier. The Symphony is made of high quality materials and very durable. There is no struggling in any way to use this machine as it is so simple to operate and is pretty much care free.
Date published: 2014-01-17
Rated 5 out of 5 by from Great Product!! This vacuum is absolutely amazing!! It literally cut my cleaning time in half AND I actually want to use it. We have 8,000+sq ft of slate and hardwood. I absolutely love my floors, but if you've ever tried cleaning slate you know how difficult it is. I always had to sweep before I mopped which was a major pain. I can now just plug in my vacuum/steam mop and get to work. The vacuum actually sucks things up (you can use it on low pile carpets too) instead of just throwing the dirt around on the tile and the steam mop cleans very well. It leaves my hardwood floors shining and does not leave streaks or any residue. It takes a little effort to push around on the slate, but nothing to worry about. The only thing I wish it had was a longer cord so I didn't have to unplug it so often. I'm sure with a smaller size house the cord would work just fine though. The whole machine is easy to use and works so well. The mopping pads come off with ease and are so easy to put back on. I would absolutely recommend this machine to anyone. 100% great machine.
Date published: 2014-02-27
Rated 5 out of 5 by from Excellent Product - needs more accessories. As far as convenience, you cannot beat this product. Both the vacuum and mop do a much better job than their conventional methods, and they do so in a fraction of the time. I now "sweep" and mop much more often because it is so easy and quick. I have no complaints about the product in itself. Yeah, tough stains may take a few passes with the steam, the occasional scuff mark may take a little extra elbow grease, but that is to be expected. I do wish they had a few extra accessories. I would like a vacuum/mop head that was more narrow and where the vacuum sucked right from the tip. This would allow better cleaning of corners and tight areas, like in between the toilet and the wall. I would also like a head that was bent at 90 degrees and would allow me to also mop/steam clean the baseboards. I definitely endorse this product and would recommend it to family and friends. In fact, I am planning on buying one for my mother for Christmas.
Date published: 2015-08-07
Rated 4 out of 5 by from Excellent Steam Vac/Mop I had taken months' of time to research this Bissell Symphony Vacuum and Steam Mop. I even went as far as to purchase a competitor's brand that only steam mopped to acquire a comparison. I had to return that brand. I finally took the plunge and ordered this Bissell Symphony and I am so happy that I did so. It is so easy to use and the vacuum suction is extremely strong which is what I needed for our white porcelain kitchen floors. I wish that it came with more mop pads, but the two are very workable right now. The floors always feel so bright and clean. The only small issue that I have is that most times, the mop pads can leave streaks. It is important to ensure that the mops pads are clean in order to reduce any dirt streaks. As for certain laminate floors, I also found that the streaks left behind are very common. There is really nothing that can be done except to go over the area again with the Bissell or to use a mop. Otherwise, this machine is so worth the purchase and I look forward to its continued use in our home!
Date published: 2014-07-22
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1 Question1 Answer

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3 months, 4 weeks ago
Age: 50-60
Gender: Male
How often do you shop at JCPenney? Frequently
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Great question, Rick! This mop can but you'll need to purchase the optional disposable mop pad tray which is available directly from BISSELL. The part number is 1513.
3 months, 4 weeks ago
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No additional protection
1 year floor care protection plan $11 11.00 manufacturer shipped (ships in 1 week(s)),MS1W
$9.95 9.95  oversized item surcharge
An oversized item surcharge may apply to some heavy or bulky items due to size, weight or special handling required. This item surcharge is in addition to standard shipping rates.
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