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jcpenney.com | Dirt Devil® Easy Steam Mop

Dirt Devil® Easy Steam Mop

web ID: 8690144
online
Helpful Information
Returns Policy
PRODUCT DESCRIPTION
This remarkable steam mop features a continuous steam-generating system that distributes steam across the entire pad surface for fewer smears and streaks.
  • detachable, contoured loop grip handle
  • quick-release cord wrap
  • adjustable chromed steel handle
  • easy-fill water reservoir with water level indicator
  • on/off power switch
  • power-on and steam-ready display light
  • pivoting edge-wedge steam head
  • 18' power cord
  • AC current
  • plastic/metal
  • 12x9x42"H; 3 pounds
  • assembly required
  • imported
Rated 4 out of 5 by from Extremely good at regularly cleaning tile and linoleum floors for 3 years BUT no steam out of the bottom any more I recently moved house and the Dirt Devil stood upright in a corner of my kitchen (without a pad attached) for two months. This morning, I filled it with distilled water and plugged it in, ready to clean my kitchen floor. Light was on, I could hear gurgling from the tank as the water heated, but no steam came out of the BOTTOM of the machine (pad was dry) - only a small amount where the stick handle meets the cleaning head. First time this machine has ever let me down. Unable to find specific help for this online, and currently waiting for a callback from the Dirt Devil customer service#. Can I unscrew the faceplate from the cleaning head? Could there be mineral buildup and, if so, how do I remove it? Has something corroded inside the cleaning head, and can I fix it? I hope that DD customer service is able to help ..... we'll see. Until this morning would have given this steamer an Excellent rating, but if buying a new one is the only advice I receive from DD, the overwhelming number of very negative reviews I'm seeing is cause for concern.
Date published: 2015-08-24
Rated 5 out of 5 by from Compare to the "shark"....I did!! I wanted the shark steam cleaner so badly.  Got online and read it's feachers.  Shark has a hand pump handle for the steam.  Shark has velcro attatched pad.  How well will velcro and steam last? I asked myself.. Looked up my dirt devil steam mop.  It was $2 cheaper, has auto continuous steam & drawstring machine washable pads.. Plus a carpet attatchment!!!  LOVE LOVE LOVE my dirt devil. An awesome whole house cleaner!  
Date published: 2014-06-29
Rated 1 out of 5 by from not working after only 3-4 times of use. We have had this for over a year so the warranty has expired,but we only used it about 3-4 times on the kitchen tile. Now it stopped heating.
Date published: 2014-05-14
Rated 1 out of 5 by from Don't waste your money I used this steam mop once and when I went to use it again it wouldn't heat and or work.
Date published: 2013-03-23
Rated 1 out of 5 by from 2nd one doesn't work either I received the first mop about a year ago and it didn't work at all. Dirt Devil shipped me a new one which I have used less than 10 times and now this one doesn't work either. Light stays red when I turn it on and no steam comes out. Definitely not worth the money.
Date published: 2014-01-19
Rated 5 out of 5 by from Easy to use I bought this for the tile cleaning feature and it has performed to my expectations. Just ordered shaggy pads. Something I was not aware of, the steamer works better with distilled water since regular water contains lead. This is what customer told me. Anyway distilled water is recommended for other appliances which make steam, like irons... I have had the steamer for a year and love it easier than mop, I am 69 years old and this product makes the job faster and cleans my tiles and wood floors.
Date published: 2013-07-01
Rated 1 out of 5 by from Leaves a film...even with distilled water. I bought this a year ago and have never had good luck with it. At first, I thought I just had a really dirty house!! It kept leaving a film and streaks from day one, but I thought it was from the Swiffer Wet Wipe cleaner I had used before this. Now, I realize that it just does this! I followed the recommended usage of distilled water from the onset but it didn't make a difference. I'm done with it.
Date published: 2016-07-04
Rated 1 out of 5 by from Sad in Cincy I purchased this product a year ago I read some of the reviews not all good, but I thought maybe some of them were wrong, fool me once shame on you, you described your product as being this tremendous power steam cleaner, after 4 uses it has stopped working completely, no steam, no nothing, it was wonderful in those first 4 uses but now is the time that I really need it the most because of a badback so mopping is extremely painfully. I can in all honesty not recommend your product to anyone, I should have heeded the advice and been a more vigilant shopper, but I thought all these reviews could not be wrong, shame on me. I will never ever buy any dirt devil products again. SHAME, SHAME, SHAME ON YOU FOR MAKING SUCH AN INFERIOR PRODUCT.
Date published: 2015-04-19
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