Seiko® Womens Dress Quartz Watch
2-year watch care plan for $30
This item has a repair: carry-in labor : 3 included with purchase.
Provides free repairs including shipping costs for two years from the date of purchase. It covers damage from normal wear and tear not covered by the original manufacturer's warranty, including crystal scratches or breaks; case or bezel damage; broken or discolored bands. If your item cannot be repaired, you will be reimbursed for the purchase price of the item. The original product warranty covers parts and labor for 36 months (3 Years) from the date of purchase. The Watch Care Plan provides complete coverage for two years with FREE repairs or reimbursement of damage resulting from normal wear and tear not covered by the manufacturer's warranty. It allows for unlimited repairs to your Watch during the term of the Care Plan. If your watch cannot be repaired, you will be reimbursed the purchase price for your watch. If you have questions or you are in need of repair on a watch purchased from JCPenney, please call NEW Customer Service Companies, Inc., at 1-866-212-1971 for assistance on how to proceed with your repair.
For additional information on Jewelry Care Plan or Frequently Asked Questions please click here.
warranty information
Seiko® Womens Dress Quartz Watch
warranty ref #: warrN3190
2-year watch care plan for $30
N3190 N3190 SUB 051 (1 OF 2) JUNE 20, 1989 REV.12/18/90 SEIKO TIME SEIKO LIMITED ONE YEAR WARRANTY ( WITH 2 YEAR EXTENTION AFTER 9/30/87) WE WARRANT THAT IF YOUR SEIKO WATCH DESCRIBED ON PAGE 15 OF THIS BOOKLET (BUT NOT ANY BATTERY, WATCH CRYSTAL, GLASS, BRACELET, STRAP OR ACCESSORIES) PROVES UPON PRESENTATION BY YOU TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN ONE YEAR FROM THE DATE OF ORIGINAL RETAIL PURCHASE, AND IF THE WATCH WAS PURCHASED FROM AN AUTHORIZED SEIKO DEALER, WE WILL, AT OUR OPTION, REGULATE, ADJUST, OR REPAIR IT, OR REPLACE PARTS OR MOVEMENT, WITHOUT CHARGE TO YOU, EXCEPT THAT YOU ARE RESPONSIBLE FOR DELIVERING, MAILING, OR SHIPPING THE WATCH, WITH THE ORIGINAL AND UNALTERED PROOF OF PURCHASE PROVIDED BELOW, TO A LISTED SERVICE FACILITY AT YOUR EXPENSE, AS DESCRIBED BELOW. THE LIMITED ONE-YEAR WARRANTY AND REMEDY SET FORTH ABOVE ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY AND ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ALL OTHER REMEDIES, OBLIGATIONS OR LIABILITIES ON THE PART OF SEIKO. IN ADDITION, WE HEREBY DISCLAIM LIABILITY FOR CONSEQUENTIAL DAMAGE FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS WATCH, THE DURATION OF ANY IMPLIED WARRANTY WHICH MIGHT EXIST BY OPERATION OF LAW SHALL BE LIMITED TO ONE YEAR FROM THE DATE OF ORIGINAL RETAIL PURCHASE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU. TO OBTAIN SERVICE UNDER THIS WARRANTY, YOU MUST PRESENT OR SEND YOUR WATCH TOGETHER WITH THE WARRANTY REPAIR COUPON, WHICH IS ON PAGE 15 OF THIS BOOKLET, PROPERLY FILLED IN BY THE AUTHORIZED RETAIL MERCHANT WITH THE INDICATED INFORMATION AT THE TIME OF PURCHASE, TO ANY OF THE ORGANIZATIONS IN THE SEIKO WORLDWIDE SERVICE NETWORK LISTEDPAGES 4 THROUGH 10 OF THIS BOOKLET. NOTE ANY LIMITATIONS ON THE TYPESWATCHES THAT THE LISTED ORGANIZATIONS ARE PREPARED TO SERVICE. ALL POSTAGE, INSURANCE AND SHIPPING COSTS INCURRED IN PRESENTING OR SENDING THE WATCH TO THE SERVICE FACILITY ARE YOUR RESPONSIBILITY. IN SOME JURISDICTIONS OUTSIDE THE UNITED STATES, A SERVICE FEE MAY BE CHARGED. TO FIND OUT THE SERVICE FEE OUTSIDE THE UNITED STATES, IF ANY, CONTACT THE SERVICE FACILITY TO WHICH YOU WILL PRESENT OR SEND THE WATCH. THIS WARRANY DOES NOT COVER THE WATCH BRACLET, STRAP, CRYSTAL, GLASS, BATTERY, OR ANY WATCH ACCESSORIES (INCLUDING, BUT NOT LIMITED TO ANY POUCH OR BELT ATTACHED TO THE WATCH). DAMAGE WHILE IN THE POSSESSION OF THE CONSUMER NOT RESULTING, IN OUR N3190 (2 OF 2) SOLE OPINION, FROM A DEFECT IN MATERIAL OR WORKMANSHIP AND DAMAGE CAUSED, IN OUR SOLE OPINION, BY TAMPERING WITH OR OPENING THE WATCH OR ANY OTHER THAN NORMAL USE OR DEFECTS OR DAMAGE RESULTING FROM REPAIRS PERFORMED OTHER THAN BY AN AUTHORIZED SERVICE FACILITY LISTED IN THIS BOOKLET ARE NOT COVERED BY THIS WARRANTY. PHOTOCOPIES OF WARRANTY REPAIR COUPONS OR WARRANTY REPAIR COUPONS WHICH HAVE BEEN ALTERED OR TAMPERED WITH WILL NOT BE HONORED. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. EXTENDED TWO YEAR SEIKO LIMITED WARRANTY SEIKO TIME CORPORATION, THE SOLE AUTHORIZED IMPORTER OF SEIKO-BRAND WATCHES IN THE UNITED STATES, EXTENDS THE LIMITED ONE YEAR MANUFACTURER'S WARRANTY COVERING YOUR WATCH FOR AN ADDITIONAL TWO YEARS, UPON THE SAME TERMS AND CONDITIONS AS SET FORTH IN THE MANUFACTURER'S WARRANTY. TO OBTAIN SERVICE, PLEASE SUBMIT THE WARRANTY REPAIR COUPON LOCATED IN THE LIMITED ONE YEAR WARRANTY BOOKLET. THE WARRANTY REPAIR COUPON IS VALID FOR 3 YEARS FROM DATE OF RETAIL PURCHASE. THIS EXTENDED WARRANTY ONLY APPLIES TO WATCHES PURCHASED ON OR AFTER SEPTEMBER 30, 1987. SERVICE ADDRESSES - SEIKO:/ COSERV: ( NY SEIKO- 212-765-5093 ) 1. 27 MCKEE DRIVE 2. 123 NORTH DOUGLAS STREET MAHWAH, NJ. 07430 EL SEGUNDO, CA 90245 201-529-3311 310-640-3333