2-year watch care plan for
This item has a
mfg. limited warranty 10 years labor: 10
included with purchase.
Provides free repairs including shipping costs for two years from the date of purchase.
It covers damage from normal wear and tear not covered by the original manufacturer's warranty, including crystal scratches or breaks; case or bezel damage; broken or discolored bands.
If your item cannot be repaired, you will be reimbursed for the purchase price of the item.
The original product warranty covers parts and labor for 120 Months (10 Years) from the date of purchase.
The Watch Care Plan provides complete coverage for two years with FREE repairs or reimbursement of damage resulting from normal wear and tear not covered by the manufacturer's warranty. It allows for unlimited repairs to your Watch during the term of the Care Plan.
If your watch cannot be repaired, you will be reimbursed the purchase price for your watch.
If you have questions or you are in need of repair on a watch purchased from JCPenney, please call NEW Customer Service Companies, Inc., at 1-866-212-1971 for assistance on how to proceed with your repair.
For additional information on Jewelry Care Plan or Frequently Asked Questions please click here.
warranty ref #: warrN2165
2-year watch care plan for
N2165 SUB 050 AUG. 2002 ELGIN WATCHES (THRU M.Z. BERGER & CO.) 10 YEAR LIMITED WARRANTY Your Elgin watch is warranted to the original consumer/purchaser for 10 years from the date of original purchase of your watch, not by the dealer from which it was purchased but by M.Z.BERGER & CO. Inc. Thiswarranty covers all materials and workmanship in the module/movement of your ELGIN watch. Your watch module/movement will either be repaired or replaced or the watch will be replaced with with one of equal or greater value at M.Z.BERGER's option.
This warranty does not cover the following: necessary cleaning of the module/movement, case, and finish on case, batteries, crystal, buttons, bracelet and strap. This warranty does not extend to any parts of your ELGIN watch that have been subjected to misuse or accident. Nor does it cover any watch that has been tampered with, altered, or repaired by anyone other than by M.Z.Berger & CO., INC/SERVICE CENTER. Should your ELGIN watch develop a defect, DO NOT return your watch to the dealer from which it was purchased. Return your watch, with a detailed note explaining the problem you are having. Include your warranty, and purchase receipt or cancelled check, to establish warranty period, along with a check or money order for the amount of US$7.00 ($10.00 OUTSIDE THE U.S.A.) payable through a bank in the U.S.A. payable in U.S. currency to M.Z. BERGER & CO., INC/SERVICE CENTER. Credit cards are accepted. Upon receipt of your invoice you may fax (718-472-7965) credit card information. Required information is: name, address, and credit card number and expiration
date. This is not a repair charge but a cost to cover handling packing, insurance and return postage. Return your ELGIN watch in a way that is traceable. We cannot be responsible for your watch if it does not reach us. Do not return the original gift box your ELGIN watch came in. We cannot return it to you. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PURPOSE, ARE EXPRESSLY DISCLAIMED.