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service numbers |
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inquiries
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Call for questions regarding previously placed phone orders or inquiries 7 days a week: 6:00am to 1:00am EST, Monday through Friday 7:00am to 1:00am EST, Saturday and Sunday |
1.800.322.1189 |
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place an order
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United States and Canada |
1.800.322.1189 |
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Hearing impaired/TDD telephone |
1.800.527.7889 |
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Spanish operator/en Espanol |
1.800.336.7337 |
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Mexico en Espanol |
95.800.336.7337 |
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Mexico in English |
95.800.222.6161 |
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APO/FPO/DPO |
614.759.7357 |
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jcp credit card services
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jcp credit card general inquiries |
1.800.542.0800 |
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pay your bill online
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United States |
1.800.527.4403 |
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Mexico |
001.800.527.4403 |
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Puerto Rico and US Virgin Islands |
1.800.981.8400 |
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other products and services |
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Gift Registry |
1.800.JCP.GIFT |
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Warranty information on merchandise |
1.800.933.7115 |
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Dinnerware . warranty, replacement, open.stock dinnerware |
1.800.322.1189 |
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Furniture inquiries |
1.855.808.SOFA(7632) |
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