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2016.12.8.0.17.0
jcpenney.com | Dyson® Ball Multifloor Upright Vacuum Cleaner

Dyson® Ball Multifloor Upright Vacuum Cleaner

web ID: 8691902
online
Helpful Information
Returns Policy
PRODUCT DESCRIPTION

Providing superior performance across all types of floors, this efficient upright vacuum cleaner takes the hassle out of thoroughly cleaning your entire home.

  • Radial Root Cyclone™ technology captures more dirt and microscopic dust
  • self-adjusting cleaner head seals in suction across carpets and floors
  • ball-riding design steers easily into hard-to-reach places
  • whole-machine HEPA filtration expels cleaner air
  • includes combination tool and stair tool

Plastic/metal. Measures 15.4x13.4x42.4"H; weighs 20 pounds. Imported. 

Rated 4 out of 5 by from DC65 Review I owned a DC07 for nearly 10 years and had begun to exhibit some issues. I traded in the DC07 for a DC65. Suction on the DC65 is significantly improved over the old DC07. This machine is much lighter and overall easier to navigate than the DC07(see comment below regarding hardwood floors). I have also found that I can get the DC65 all of the way underneath kitchen cabinets, without having to open the cabinet doors. The machine is very easy to move on carpet while vacuuming. The reason for 4 stars (vs 5) is due to some of minor issues. 1) Rear wheels do not seem to stay locked in position when moving machine around the house (room to room for instance). Any bump seems to cause the rear wheels to unlock and the machine falls into the vacuum position. 2) This one seems to be a long time Dyson design issue. It is impossible to use the 'wand/hose' without completely. removing/unwrapping the power cord. 3) Navigating/turning on hardwood floors is a bit more difficult than with the DC07.
Date published: 2014-06-06
Rated 5 out of 5 by from I love my Dyson Convenient and easy to use. I own several Dyson products and they are all quality.
Date published: 2016-10-24
Rated 5 out of 5 by from Great Suction Power I have been contemplating purchasing a quality vacuum for a couple of years and the only issue that was holding me back was dropping a few hundred dollars on a vacuum cleaner! It wasn't easy to finally do it, but, I am so glad that I did. Can one be in love with a vacuum, I ask myself? I think I am. I actually enjoy using it and seeing the dust in the cup and how much this thing can suck up. I have mostly hardwood floors with the exception of a pricey area rug. This vacuum made my rug feel softer and my wood floors feel like they're smoother, if that's possible. The only drawback is that it's so strong it sucks up my small scatter rugs even while using the tools. I have not tried it on wall to wall carpet so I can't comment on that.
Date published: 2016-12-24
Rated 4 out of 5 by from This machine's power is impressive: After the first use, it picked up so much that I had to empty the collector…that would have taken at least 4-6 complete floor cleanings with the canister vacuum that I had been using. The Dyson is much easier to handle than the canister; I was finished with the whole house about 20 minutes sooner. It gets in nice and tight against walls. However the canister was better at getting underneath beds with it's compact head. The hose for the detachable wand is about 2 feet too short to reach the top of the carpeted stairs if I leave the unit at the base of the steps. Overall, I am happy with my purchase, was impressed by how easy the initial assembly was, the simplicity, and the great power.
Date published: 2016-12-04
Rated 2 out of 5 by from quality has definitely gone down I too had a dc15 animal vac for over 10 years always worked wonderful no service needed I just cleaned it. Decided to get a new one and give mine to my daughter. The new ball is terrible and difficult to manuver, it broke within the first year and while covered by warranty I had to send it in by UPS and go without a vacuum for 10 days. The attachments are not as easy to use because you always have to attach the brush to use the wand. The canister is smaller and you have to take the whole thing off to empty versus just popping open the bottom. I want my old one back! Not sure I will by another. The quality is definitely significantly reduced and the features they changed make it an undesirable buy for me.
Date published: 2016-11-06
Rated 5 out of 5 by from Strong Suction! I have been using a Dyson Animal for many years and decided to purchase a second Dyson to have a vacuum on each story of my home, which has both wood and carpet floors. After looking at the variety of Dyson products available I decided on the Dyson Ball Multi Floor. I love using this machine so much that I purchased a second one to replace the older Dyson Animal that I had been using. The suction power is amazing, I can pull up dust and pet hair that the older unit did not touch. Additionally, it is easy to push and navigate around my rounded cabinets in the kitchen because of the ball. It is incredibly easy to switch from carpet to wood floors with just the push of a button. I highly recommend!
Date published: 2016-12-27
Rated 3 out of 5 by from Not as good as the first This is our second Dyson, the first was the original Ball purchased 10 years ago. It served us well. Several plastic pieces over the years broke however. I repaired a few and replaced one. When the main vertical piece broke that was it, so we bought a new one. This one seems to be made of inferior plastic, so I fear it will break more easily. There are a lot less tools and they seem to be of inferior quality. The hose seems to be difficult to extend. My biggest concern may be an improvement. It seems to suck quite a bit better, which makes it much harder to push. On balance it seems like a good buy, I think the warranty is longer now although I can't remember what it was ten years ago.
Date published: 2016-11-06
Rated 5 out of 5 by from Great Vacuum I replaced my 14 year old Dyson with this new one. Love the sleeker design, lightweight (compared to my old one). Need to get use to the ball and steering, it is a bit different from a traditional sweeper. It is not as tall as my last Dyson, I thought the handle adjusted in height, but I looked at so many before I purchased this one. Hopefully the shortened handle won't be an issue. Capacity of the bin is great, nice long cord. And I had just swept the floor with my old Dyson and then used this on one it and to my surprise the bin was almost full. And I have a Great Pyrenees dog, so dog hair is plenty and these sweepers just know how to handle dog hair.
Date published: 2016-11-27
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1 Question1 Answer

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Is there a repair facility in Lompoc, or Santa Maria, California
1 year ago
by
Santa Maria, CA
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Age: Over 60
Gender: Male
How often do you shop at JCPenney? Frequently
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Answer: 
Hi Rich. It's Vince with Dyson. I am sorry to hear that you are experiencing difficulties with your Dyson. We will be happy to provide additional assistance for you via email at askdysonus@dyson.com.

Best wishes,
Vince P.
1 year ago
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BEST VALUE! BEST VALUE! $399.99 399.99
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No additional protection
1 year floor care protection plan $15 15.00 manufacturer shipped (ships in 1 week(s)),MS1W
$7.50 7.50  oversized item surcharge
An oversized item surcharge may apply to some heavy or bulky items due to size, weight or special handling required. This item surcharge is in addition to standard shipping rates.
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