Rated 3 out of 5 by collegekid Satisfied at first, but definitely not anymore
When I first bought this pillow, it was very firm. As a person who is used to medium support pillows, it took a while to get used to it. After a couple weeks or so, the pillow began to soften and I grew increasingly satisfied with my purchase. However, now the pillow is extremely lumpy and I'm waking up in the morning with neck problems. I'm a back and side sleeper so I thought this pillow would be perfect for me, but it turned out to be a waste.
July 24, 2015
Rated 2 out of 5 by justbbeingme Not at all what I expected
A few years ago my partner and I purchased down alternative pillows from JCPenney and we were very pleased with them. So when it came time to get new pillows we thought we'd get them again. We looked at the tag to figure that they came from the JCPenney home collection and I knew that they were down alternative. So we ordered what we thought would be the same quality pillow. Not at all. This pillow is hard, it is not soft and squishy like our other pillows or other down or down alternative things. Upon looking at the packaging it says medium for the firmness. Since we ordered online, there was no "testing" for the firmness, and I double checked the listing to see if I could anywhere find where it said I would be getting a medium firm pillow. Upon reading other reviews, though, It seems odd that some people get a soft squishy pillow and some get a hard pillow. So is JCPenney just giving what they have on hand without regards to what they consumer may want? They may want to make separate listings for firm vs soft down alternative pillows. Otherwise you may be surprised with what you get.
January 11, 2014
Rated 1 out of 5 by GrumpyCrone Did not live up to description
The product description said this pillow was firm and a great choice for side and back sleepers. It was great for the first two nights and then it went flat. My husband sleeps on his back and there was a flat spot in the middle of his pillow after just a couple of nights. I sleep on my side, and now have to fold the pillow in half to support my head. These pillows will be returned asap.
February 27, 2015
Rated 4 out of 5 by heavypaws23 Good Pillows
I am pleased with these pillows, I bought them to use for the shams on my bed. I don't know if they are comfortable. They felt firm and could be squished.
February 18, 2015
Rated 5 out of 5 by Buford15 very comfortable
Order was taken, shipped and picked up at the columbia Maryland store. Everyone involved was polite and professional. We had a pleasant shopping experience with no issues. I like to conduct a business transaction with no problems, thank you. The pillows are just what we expected and we are satisfied customers.
February 4, 2015
Rated 5 out of 5 by Kapricorn Classic Down Alternative Pillow
If you have never slept in a 5 Star hotel, try this pillow and
it will feel like you are sleeping on a cloud. It is always plump and has given me a wonderful good night's sleep. Top quality!
Reasonable price! I luv JC Penney's!!
January 21, 2015
Rated 4 out of 5 by buckeye4ever Very comfortable.
I have problems with my neck, and this pillow is soft, but gives me good neck support.
January 28, 2015
Rated 5 out of 5 by TXNorski This product is perfect for those with neuropathy.
Perfect for both back and side sleepers
Works beautifully for those using C-Paks for sleep apnea.
Comfortable. Returns to original shape.
My daughter was thrilled with this gift and proclaims it the best pillow she's had in years of sleep problems due to severe fibromyalgia.
December 26, 2014