Rated 1 out of 5 by neeskie Awful Sectional!
We purchased this sectional based on the good reviews from 5 other customers. We received ours in January, 2014. Eight months later.....the cushions are all broken down, both the seat cushions and the back cushions and also the toss pillows. They are stuffed with a cheap cotton batting which bunches up and after a while can not be reshaped. They look a MESS! When it was new it looked beautiful and we were so happy with it, but that didn't last long. We are a retired couple with no children or pets, so we are completely shocked at how quickly this sectional has broken down. Even the springs in the base are not holding up well. SO DISAPPOINTED! We have purchased a lot of furniture from Penney's over the years and have always been so satisfied but this was a TOTAL WASTE OF MONEY!
September 6, 2014
Rated 5 out of 5 by SoSweet206 Great Couch
This has been a great couch. First of all, it is soooooo comfortable! It is durable and I have not had any issues with it. Having a toddler in the house near the time of purchase it has gotten dirty. It cleans well and we have also removed the stuffing from each cushion and washed the microfiber part with no issues. Great Buy!
May 8, 2015
Rated 2 out of 5 by ashea Cracking noises with minimal wear after only 6 mos?
I want to love this sectional. It fits my space perfectly and the color (we got the cappucino velvet) is gorgeous. I love the lines and the comfort of the sectional HOWEVER at less than half a year out, one half of our sectional now makes cracking noises every time someone sits down, stands up, or generally makes any kind of movement on the sofa. I can't identify the source; it just sounds like cracking, straining wood. This sectional wasn't crazy expensive, but it wasn't crazy cheap either... and it's not the type of piece that I expect to sound like this after less than a year. I'm not a very big person and I baby this couch. It's not like I'm having linebackers over to sit on my sectional. Under these conditions, it should have held up better.
September 10, 2012
Rated 5 out of 5 by shipit2 Better than expected
Wow!...I was nervous about ordering this online without seeing it in person or trying it out for comfort, but thankfully I was pleasantly surprised. The chocolate color is beautiful and the fabric is soft and thick. I got it almost half price and I wouldn't hesitate to order it again. Seems very well made, but of course only time will tell, but at the price I paid it was more then worth it.
October 30, 2013
Rated 4 out of 5 by hmhpearl not bad
I love this sectional. I love the chocolate color we got and how comfy it is to sit in. however, we have had this for 3 years now and the base looks like it is sagging in one area. we do have twin boys and a girl who are young so it gets a lot of wear and tear! so with that said I would say its a good sectional if it can stand up to my kids bouncing around on it all the time!
February 25, 2013
Rated 5 out of 5 by MichiganlovesJCP Great value!!!
Purchased this for my wife to replace a previous microfiber sectional in our media room. Very impressed with quality and build. Quality is much better than expected. Happily surprised. Fast shipping. Item as stated. Great value! A+++
July 11, 2013