Rated 1 out of 5 by Barbsdearheart PleasePleaseUsAll
We were going to use for the 2nd. time yesteday, not! Checked everything the Pods , the entire manual, printed it out, simply the worst Carpet Cleaner we have ever ever purchased.
I will say this we are a long time buyer from here, at JC Penney.
We , or I might not be back at all. Sorry just paid far to much to have something we used once'
Went to use the Second time here is the entire story.
No suction, nothing like other Carpet Cleaner we have bought for years. 2 of them lasted over 10 years each. They both still worked just upgraded. We are extremely careful with everything. Everything is working we checked it!
Only used this for the Once, will not work just loads water on Carpet picks up nothing! Wish we would have not purchased and sold our other one. It was working , thought this one would clean better, no it did not!
Now we are stuck with it or need to have it repaired, why? It must be completely defective or used, possibly?
Have only had this machine for not quite 6 months. Simple a Waste of Money.
Extremely disappointed in design of filling and empty also, made upside down if you ask me. The truth.
We have used professionals Carpet cleaners in past years. I know when a Carpet look and smells clean, this does not clean Carpets well at all. Water Suction is awful. No , no hair on Carpet. We Vacuum 3 times a week if not more and before cleaning always. 6 Month , and second time use, and not working properly at all. Such Frustration.
August 22, 2016
Rated 5 out of 5 by Rsimmons Awesome!!
We have many pets, so we have pet accidents, vomit, fecal, urine. I have used pet odor eleminators and rented rug doctors even had professionals clean the carpets. This machine picked up much more than I thought was in the carpets. We vacummed before and the amount of hair this machine picked up was both amazing and disgusting. Worked great on our area rug also. We did have to stop multiple times to clean out the pet hair because it stopped suctioning, but with the amount of hair it couldn't suction. We just used the sample shampoo that came with it, the professional deep clean, the carpets are cleaner, brighter and softer then ever before. It has a very nice scent to it. I read the other reviews about it leaving carpets wet, not ours. Other reviews said it stopped suctioning, yes it did but as I said the amount of hair it picked up clogged everything. The machine is huge but very easy to manuever. I am very pleased and impressed with it. I just ordered more shampoos to try.
January 24, 2015
Rated 4 out of 5 by Mrs. Clean satisfied!
This machine was a gift from my in-laws back in april 2012 so I've had it for over a year.,. I use it quite often because my whole house is carpet and i own three dogs. This machine is pretty awesome to clean carpets the heater is not that hot... my tap water is hotter than the heater. It is a hassle to clean the machine it self you have to pretty much take it apart to get it clean nicely. I hate that the solution for this machine is pricey... well a bit much to spend at once, but if you divide it by the amount of time you deep clean the carpet it really comes out really cheap.
Overall I am extremely happy with this machine the only thing is that recently i went to use the lift off part of the machine and noticed it was torn... I don't use that part that often so that's how I know it was not by misuse, I don't know if that was only my machine or if it happens often. It cleans my carpets beautifully and they end up very soft... oh and the cord is long.
July 10, 2013
Rated 4 out of 5 by Hammer Cleans well, but could use some improvements
I had a 15 year old Bissell Pro Heat Plus that still works fine and I gave it to my brother when I purchased this Lift Off Deluxe. The new Lift Off cleans great but it could use some improvements. There is no indication of when the water/cleaning solution is out. It's a little hard to see when it's that low while it's in use so an indication would be nice. My old one had an indicator. Also, I cannot see the water being suckud up when in upright mode. You cannot see the front of the machine while you are using it. That is a disign issue with the Lift Off because it's really two different units. But it would just be nice if you could see that. This last item is more of a suggestion than a complaint. I would rather see you sell this with the turbo brush instead of the pet stain eraser. The turbo brush works much better. I kept this tool from my last machine and noticed that you can still purchase it seperatly. Other than those issues it cleans great.
February 10, 2013
Rated 5 out of 5 by Bobcat Best ever
Best cleaner we have ever used.makes carpet look like new.
August 27, 2015
Rated 5 out of 5 by shoppinmamag Love my carpet cleaner!
I have had this cleaner for about a month now and I have used it multiple times. We are in the puppy potty training period and there are times little Baxter leaves me a little puddle, I grab the cleaner and spot and smell is removed. I can't really say how durable it will be as I have only had it 1 month but, so far, so good!
April 1, 2015
Rated 5 out of 5 by Shoppingirl1 My carpets looked like new
My carpets looked like new with little effort. I especially like the lift off feature, it makes it so easy to do the stairs. It is also great for those unexpected clean ups. I had a Christmas Eve party and someone must have dropped there plate of lasagna in a corner and never said anything, It wasn't until three days later when we were moving the chairs back when I found it and the Bissell got the stain right out.
January 2, 2014
Rated 2 out of 5 by Michelle This machine leaves almost all the water from the tank on your carpet
I don't usually (never) write a review, either good or bad. I bought this machine specifically because it says it's for pets and we had just moved and gotten not one but, two puppies. This machine is good at getting the stains up but it leaves 2/3's of the water in your carpet. I have gone back over the carpet trying to just suck up the water and it doesn't help. There is no weight in the front of the machine to help it get down to suck up the water.
I always have to bring the dehumidifiers up from the basement so my carpets dry out before we go to bed and it doesn't smell musty.
The pro's for this machine are that it will get your stains up and it's easy to use. It's very lightweight. That being said, if I still had the box it came in, I would take it back and get a different machine.
January 1, 2016