Rated 1 out of 5 by shorteared Snaged
I have had a braided rug in my living room for years and it finally wore out with my rather large dog and family. I choose your brand looking forward to a lovely new rug. I ordered an ashburn reversible 96x120 dark brown braid rug and was looking forward to a fresh clean look. It arrived on time, was the right color and beautiful. It has now been about 4 1/2 months and it is in tatters. Covered in snags, some of the coils are coming apart and strands off the edges. It had no more no less ware then my old rug, so disappointed because it was so pretty and then it just went to heck. Looking for a new one again
June 23, 2016
Rated 5 out of 5 by Satisfiedcustomer Great quality.
This rug was beautiful and of great quality. Only returned because the colors were not exactly what I needed. Customer service was very friendly and helpful at my local store.
March 2, 2016
Rated 5 out of 5 by lovingjcpenny EXCELLENT CUSTOMER SERVICE
I ordered this rug online. It was delivered quickly and I was pleased with the look and feel of it. We found that it just was too small for our space and we returned it to our local JC Penny store. The employee that helped with our return was kind and understanding. She facilitated the whole speedy process and her attitude directed directed me right back to internet where I purchased another rug that I kept.
November 14, 2015
Rated 5 out of 5 by Jaeltemle Great quality
This rug looks great on our newly refinished 100 yr old hardwood floors. Will buy a smaller one for dining room when finished. Thank you the the short video about the company. Great quality.
November 25, 2015
Rated 5 out of 5 by DonnaJ perfection for country home
beautiful colors, combined with superior craftsmanship,
and quality materials. Made our 2 adjacent rooms come together with style and complete coordination. These are
the best possible rugs at a reasonable price. I would purchase
these exact rugs again.
October 21, 2015
Rated 5 out of 5 by samc47 exactly as promised
Pleased with my purchase Exactly what I ordered arrived when promised Also great buy with coupon and free shipping
Will continue to purchase from Penneys
October 7, 2015
Rated 5 out of 5 by Trixie02 love this rug just beautiful
Very pretty would recommend this to any, great quality
January 4, 2015
Rated 4 out of 5 by Mimor4 Very Pleased
I am very pleased with my purchase. It is as described and compliments my room nicelyqua
October 22, 2014