Rated 4 out of 5 by 88hd33f12 Stopped Heating After 1 Year
I love this blow dryer! It sounds solid, not "tin can" sounding like the cheap ones. Dries hair fast. Feels balanced in your hand and has a nice long power cord. Gentle, soft Low setting with perfect amount of warmth and air flow. Powerful High setting, but I usually only need to use the Low for my medium length hair. Yes, it's a bit pricey, but wait for JCP sale and coupons, as it helps lower the price. I was bummed when it stopped heating after 12 months, but I immediately purchased another one! Hopefully my second one will last longer. If it quits too soon like the first, then I will call it quits. In the meantime, I am LOVING my 2nd Chi blow dryer!
December 23, 2013
Rated 2 out of 5 by justthink Poor quality for the price
I bought three of these hairdryers as gifts. The one failed to blow warm air within the year and was replaced under warranty. The replacement one has since failed as did one of the other ones I bought. Four hairdryers and only one is still working after 2 1/2 years. I called Farouk/Chi and was told there was nothing they could do since it was out of the one year warranty. It was suggested I buy another Chi dryer with a 2 year warranty. Really? I will not be buying another Chi product. Poor quality for the price.
June 23, 2014
Rated 1 out of 5 by GaBulldogGayla DON'T BUY IT!!!
I read all the reviews about this hair dryer, and even tho they were mixed I decided to give it a shot. I purchased it for my birthday in May, it blew up this week (July 15th). I was literally using it and heard a loud "pop" and immediately turned it off. Something in it broke because it rattles when you shake it now. For the price of Chi products they definitely do not hold up and are very poor quality. I wouldn't recommend ANYONE purchasing this faulty item.
July 17, 2014
Rated 5 out of 5 by Mommashoppin 4 years still love it!
I bought this dryer in black and silver in 2009. It did stop heating after 2 years of regular use. I was able to repair it at home. The cool setting should be applied during the drying process. Even if I wasn't able to repair I would've bought another as I've loved how quickly it dries my thick hair and has held up.
December 20, 2013
Rated 1 out of 5 by PaulaII would be worth it if it lasted longer!
This was my second hairdryer! The first one I had for just under a year, and it started shooting sparks, but while it worked I really liked it..SOOO I got another. This one lasted just over a year, and now it wont heat up! For the price it needs to last much longer! Wont be buying another that's for sure!!
May 3, 2013
Rated 3 out of 5 by Princess23 Great while it lasted...
For as long as it works I absolutely love this dryer. My first one lasted 10 months before it sparked and stopped heating. Was under warranty so got another. This one lasted 18 months before it stopped heating. For the price I expect it to last longer so I will not be getting another.
February 5, 2014
Rated 5 out of 5 by WeatherGirl23 Great product for thick hair
This is by far the best hair dryer I have purchased. I have very thick hair and it used to take forever to dry with a regular hair dryer. With the CHI my hair drys in half the time and comes out a lot straighter and softer. LOVE and would highly recommend it.
March 8, 2012
Rated 1 out of 5 by wjh2013 Poor Quality
I had this hair dryer for 14 months and it stop heating. The warranty is only good for 1 year so even as expensive as this is, they will not replace or fix. Very disappointing! This is the second CHI hair dryer to go out on me in less than 2 years.
February 13, 2013