Rated 5 out of 5
by mzimmers Great vac for what I need!
Switching to area rugs and hardwood from wall-to-wall carpeting means less vacuuming. Yay! But a light weight vacuum--which to choose? I went with the Dirt Devil Cyclonic Pet Bagless (another yay!) Cleaner and I'm very happy. It stores easily, cleans the areas I need, tackles pet hair well, and has great suction. And the Dirt Devil brand to boot. It's a definite win-win.
January 22, 2015
Rated 1 out of 5 by Linds Horrible vacuum!
I have not owned this vacuum very long. It keeps clogging non-stop and shuts off. I should not have to unclog the hose EVERY time I use the vacuum. The store won't accept it back as it is past their return policy. Worst vacuum I have ever owned. The tools are a joke.
June 1, 2016
Rated 5 out of 5 by Fred the Cat Very nice vacuum!
This thing works awesome. However, it does require maintenance. After every use I clean all the parts. It is very easy to take apart. If it doesn't suck up debris, either the hose is plugged, the exhaust filter and or foam is plugged, or the canister is full inside - that is assuming the motor is running. If the beater bar/brush doesn't turn and the motor is running - is the belt on? Did it fall off or break? I have read the bad reviews and I can explain it like this if I may: if you want a vac that doesn't require any maintenance, then buy a worthless bag vacuum and just change the bag. However, even those vacuums can plug in the hose or the bag can fill up. The reason the bag-less vacs work so well is, if you keep them clean - hoses clear, canister and filters clean and clear, they move as much air out as they pull in. That's the key - AIR FLOW. That's why bag vacs lose suction so soon, and these don't. Once the inside of the bag gets a thin layer of dust on it, the air flow drops dramatically and so does the suction. Also, if it runs and shuts off and you don't see any dirt movement inside the canister (that's part of why it's clear), like the other person said, something is wrong. If the motor gets too hot, again, due to lack of air flow (air flow cools the motor as well as sucking up debris) and it has internal overload, which mos do, it will shut down until it cools off, then reset itself. Once it resets, it should start again. In closing, let me say this: if you are all thumbs and you don't know which end of the tool you are supposed to use when using tools (like my brother) don't buy one of these vacuums unless someone mechanical can help you take care of it. It is a simple, reliable effective machine. However, it does have one weakness: you have to TAKE CARE OF and MAINTAIN the dang thing!!! That's all I have to say, thank-you.
April 27, 2016
Rated 2 out of 5 by Tonto7 too light, turbo brush a joke!
I bought this to clean my basement rec room. It has worked ok so far, no clogging or overheating like others have had, but using the hand tools is difficult. Everytime you pull on the extension hose, even lightly, the unit gets pulled along or falls over. This makes it extremely difficult to work with on stairs.
The Turbo cleaning head is a joke. The brushes are driven by the air being drawn through the tool. The housing is made of two plastic pieces held together by an "O" ring. There is so much air leakage at the seam that the brushes on the head barely rotate unless you squeeze the two halves together tightly by hand. Needless to say, when you try to vacuum a sofa or chair, the brushes immediately stop rotating. Guess I'll try gluing the two halves together to see if that helps. Can't hurt...it doesn't work the way it is!
January 26, 2016
Rated 1 out of 5 by Steph Do NOT buy this vacuum!
I don't even know where to begin. This was the worst money I have ever spent. I purchased this vacuum 6 months ago. The description says it works on hard surfaces... It doesn't! Even on the bare floor setting it just blows dust around instead of picking it up. The hose connects to the base and never stays in place. It pops out and I would say I have to put it back into position every 30 seconds or so. Very annoying. The handle release pedal broke completely off five months after I purchased the vacuum. I store the vacuum in a closet and I am not hard on it at all so I wouldn't expect it to just fall apart. The "pet" attachment doesn't work! It doesn't pick up ANYTHING! Overall, the vacuum is worthless and falling apart to boot.
My next complaint is the company itself. I reached out to them to see if they could fix the handle release or just send me the part. They refused to do anything without a receipt even though I had the serial number. Terrible customer service to go with their terrible product.
My mom bought a Shark a couple months before I bought this piece of junk and that thing is awesome. I wish I would have listened to her and went with the Shark. Do yourself a favor and stay away from Dirt Devils! If I could have, I wouldn't have given it any stars.
April 7, 2016
Rated 3 out of 5 by girl920 Works great - for a few months
I bought this vacuum a few months ago when we bought our first house. It was an older home with carpeting in bedrooms. The carpet had supposedly been cleaned and looked pretty good, but the amount of dust and pet hair that I got up with this amazed me! Every time I vacuumed (weekly) I was shocked at how much I filled this from one room. Compared to other vacuums I've had, this was good.
However, I've only had this about 6 months, and it has completely lost suction in the bottom. I can use the hose/ext for some reason just fine, but when you plug it back into the base, it won't pick up by running the unit over the floor. It makes no sense to me, b/c the tube is right there and there's no clog?
It looks like it will cost me almost as much as a new one to have it fixed. I'm having issues with Dirt Devil's website trying to figure out how to contact them and see if it's covered under the warranty still. Not happy with it and not happy with their lack of troubleshooting on their website. I'll keep trying and see how their customer service does, if they respond.
August 12, 2014
Rated 5 out of 5 by Anrean LOVE IT!!
Bought this to replace another pet vacuum cleaner to keep up with my cat's hair on the furniture as well as traditional vacuuming.
Works exactly as expected. Using the special upholstery tool is a breeze and does a great job of not having to go over the same spot repeatedly to get up the hair. Also does an excellent job as a regular vacuum cleaner including the handle going all the way flat to clean under the bed!.
Very easy to empty the canister - it empties from the bottom and everything comes out instead of the usual having to turn the canister over and have dust fly everywhere. Also has a small "thingy" in the canister that catches larger particles like tiny stones so they do not fly around and damage the machine. cleans to the edges.
Extremely easy to put together! Just need 1 phillips head screwdriver for 3 screws.
November 6, 2015
Rated 1 out of 5 by DDBelt99 Belt was installed wrong from factory, burned up
I received this as part of a gift program from my employer. I selected this vacuum as I had a need and have had great success with Dirt Devil in the past.
Assembly went smoothly, although the directions were poorly written.
Within 1 minute of use the belt was destroyed. It was not properly installed at the factory. Of course there wasn't a spare belt in the box. Normally I would just return to the store but since this was delivered VIA UPS, it was very inconvenient to replace the belt.
I understand that things happen, but a little forethought by adding a spare belt in the box would have been proper customer service.
Now consider the opportunity cost of that money savings campaign.
You could have had a better review.
I would make it a point to buy a Dirt Devil brand belt instead of now going out of my way to ensure that I buy aftermarket brand, regardless of cost.
You could have had a loyal customer for life, who would freely offer you the benefit of a strong word of mouth campaign.
Pros: Light, no bag, good attachments
Cons: Poor directions for assembly. "Cheap feel", prone to incorrect assembly at the factory.
June 2, 2013