Rated 2 out of 5 by cwagsdenver7 Customer Service with Baum is very Poor
Dishware is very pretty. I bought 12 place settings. Two bowls were broken in the box. A packing slip inside the box said to take pictures and email Baum's customer service. Product would ship in 10 days. After 4 weeks no replacement bowls. Emailed several times no response. Today after 3 days I get an email that it will be another 8 weeks before I would see the replacements. They advised me to return the set to the store for a full replacement. Fat chance. The boxes have long been discarded. I will never buy another product from this company ever again. What a shame because I love the set.
April 3, 2015
Rated 5 out of 5 by Sassy Beautiful dishes
The dishes are beautiful. I have had them for a couple of months. They are prettier than the picture
July 1, 2015
Rated 2 out of 5 by HilPoof More chips than a Frito Lay factory
Nearly every single plate and bowl has a huge, ugly chip. We've also broken two of the bowls. You'd think we were plate spinners for a living! But no, we're just trying to eat our food and wash our dishes like normal humans. I've never broken any dishes before owning this set. Bump the bowl against the edge of the sink = cracks in half. Lay your fork down with too much force = prepare for paint chips in your pasta.
January 20, 2015
Rated 4 out of 5 by Murtisha Beautiful!
I love these dishes! I am surprised to read people saying they chip easily in the dishwasher. Well then they must be drop kicking into the dishwasher because I have had no such experience. They are NOT your mama's old corningwear dishes, so yeah you need to be a bit more careful. All in all I don't think I could've found a more beautiful set for the price!
May 13, 2014
Rated 5 out of 5 by BandGLover Dishes
Beautiful dinnerware set, looks just like the picture. Very heavy, feel and look rich.
January 7, 2015
Rated 4 out of 5 by notamom Great look, not great durability
These dishes look great; guests are impressed. But they chip easily in the dishwasher. The white porcelain shows up clearly against the black glaze when it chips. I wish there were more in the set. I had to order 2 to be able to serve more than 4 people, and that got pricey.
May 1, 2013
Rated 5 out of 5 by Bklynite Beautiful Design
Love my new dinnerware! Contemporary design. Beautiful coloring. Deep bowls. The look of the dinnerware really adds to the presentation of my meals. Have not had a problem with chipping or scratching as others have reported.
July 23, 2014
Rated 2 out of 5 by CoastalChris Chips very easily
Very disappointed in quality as every plate has a chip out of it and the square bowls chipped on 2 as well. I am hoping they will try again and send me 2 sets to try again. Calling now to see if they will. I have only used them for 1 month after I moved into a new home!
April 28, 2013