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jcpenney.com | GE® 27" Electric Wall Oven With Built-In Microwave

GE® 27" Electric Wall Oven With Built-In Microwave

Model # JK3800SHSS
web ID: 8630428

The best of both. This updated and trusted appliance combines technology and quality in an oven and microwave combination that is ideal for busy families.

  • 1.7 cu. ft.; 1000 watts microwave capacity
  • even baking is assured with heat that covers more surface area
  • get full broil coverage and even browning from edge to edge with eight-pass broil element in lower oven
  • glass touch controls set temperatures quickly with little effort
  • 3 heavy-duty oven racks that can be positioned 6 ways
  • self-clean, both the oven and heavy-duty oven racks with Steam Clean option (lower oven) with ease and convenience
  • easily see how your food is baking with halogen interior oven lighting (lower oven)


Product Specifications

Capacity 6 Cu Ft Lower Oven Interior Height (in.) 17 1/4 Inch
Cut-Out Height (in.) 41 1/8 Inch Lower Oven Interior Width (in.) 20 Inch
Cut-Out Width (in.) 23 1/2 Inch Upper Oven Capacity (cu. ft.) 1.7 Cu Ft
Cut-out Depth (in.) 25 Inch Upper Oven Interior Depth (in) 20 1/16 Inch
Depth (in.) 26 7/8 Inch Upper Oven Interior Height (in.) 8 1/2 Inch
Height (in.) 42 3/8 Inch Upper Oven Interior Width (in.) 17 Inch
Lower Oven Capacity (cu. Ft.) 4.3 Cu Ft Wall Oven Size 27 Inch
Lower Oven Interior Depth (in) 21 1/2 Inch Width (in.) 26 3/4 Inch
Amperage (amps) 30a Lower Oven Features Child Lock, Double Oven, Broiler In Oven, Digital Display, Built-in Clock, Interior Light, Oven Window, Hidden Bake Element, Self Cleaning, Built-in Timer, Control Lockout
Appliance Series Not Applicable Lower Oven Settings Sabbath Mode, Delay Bake / Start
Appliance Types Microwave + Oven Combos Lower Oven Wattage 6000w
Application Type Residential Number of Ovens Double Oven
Cleaning Type Self Cleaning Lower Oven Convection No
Color of Handles Stainless Steel Oven Racks 3
Control Location Front Oven Settings Sabbath Mode, Delay Bake / Start
Control Types Glass Touch Rack Positions 6
Electric or Gas Electric Upper Oven Features Digital Display, Interior Light, Oven Window, Self Cleaning, Built-in Clock, Double Oven, Hidden Bake Element, Built-in Timer, Broiler In Oven, Control Lockout, Child Lock
Features Not Applicable Upper Oven Settings Delay Bake / Start, Sabbath Mode
Finish Stainless Steel Upper Oven Wattage 2600w
Fuel Type Electric Voltage (volts) 240v
Interior Lighting Yes Window In Door Yes
ADA Compliant No JCPenney Exclusive No
Certifications and Listings Ul Listed Labor Warranty Limited 1 Year Entire Appliance
ENERGY STAR certified No Parts Warranty Limited 1 Year Entire Appliance
Rated 1 out of 5 by from Energy Hog The oven takes almost 20 minutes to heat up to 400 degrees. We have only used it a couple of times and learned that the oven thermometer is off by more than 50 degrees. We set it for 350 and, using an accurate temperature gun, discovered the actual temperatures ranged from 395 to 425 depending on which part of the oven we tested. When we cooked our Thanksgiving turkey I had to keep testing the temperature every 30 minutes and modulate it according to the reading. In addition, the oven exhausts hot air from the bottom whenever it is on. This is a complete waste of energy. I think it does this in part because the lower heating element is buried underneath a metal floor, which is why it takes so long to pre-heat. The microwave oven is so large and deep that my wife cannot reach the back of it to clean it. The controls and vents take away much needed space from the size of the oven. The microwave controls are complicated and require multiple buttons to reheat something at a low level.
Date published: 2016-12-05
Rated 2 out of 5 by from Pretty disappointed :( I bought this unit about two months ago, just in time for my Christmas baking. I replaced the same unit in kind, because the original unit was 14 years old. I chose to replace in kind because the unit had been a good unit and a knew the new one would fit. I have to say I'm really, really disappointed in my purchase. The 14-year old unit did a better job than this brand new one....seriously.....the oven cooked food more evenly and the microwave worked much faster - this new unit takes another extra minute to boil water than the previous unit....The controls are not user-friendly, there's several steps to just setting the oven temperature, and forget the timer - it's cumbersome and too many steps. When you're baking cookies, you can't take 10-12 seconds to set a timer! I wish I would have shopped around more and purchased another model and/or brand.
Date published: 2017-01-04
Rated 3 out of 5 by from Delay in Service- Not expected from GE I bought this Stainless Steel Microwave Wall combo 27". I have given a 5 star review on the product appearance and the product get up.I still maintain that. Unfortunately the Oven stopped working after I used the self clean option. Few things I would highlight. 1. GE Service People appeared they would like to take the smallest excuse not to provide service. Its quite feasible being such a large organization they are not at all nimble or quick on their reactions; but purely go by the book. Not sure whether this is a good or bad thing, but surely while dealing with direct consumers it is very annoying. 2. The service people visited 3 times and the matter was rectified the 3rd time after a matter of 3 weeks. This in spite of the fact there was an initial service provided and the matter was explained in great details what needs to be done to fix the problem. So there were 4 times GE technicians visited my house. Nov Last week- Oven purchased Dec 1st week- First Service Call I went on vacation and hence delay between first and second service Dec 30- 2nd service call Jan 10- Third Service scheduled, no one attended as GE Service called me, no one picked up as I was in a meeting and the service was cancelled. No proper call back number provided and when I called back, it went to the CSR and rescheduled the service Jan 19- 4th service call. The GE technician called prior to coming, lucky I picked the call. Came to our house and never rang the bell, just a mild knock. Lucky I informed my wife to expect the GE technician else we would perhaps missed him. The oven was fixed satisfactorily during this 4th time, when it should have been fixed on Jan 10 itself. Lack of communication between service people led to this kind of delay. My daughters 18th birthday was on Jan 12 and we missed baking the cake in our new oven. Leadership of GE- Please do something to ramp up your level of service. Your service personnel appears knowledgable, but lacks the zeal to provide customer satisfaction.
Date published: 2017-01-19
Rated 3 out of 5 by from Perfect.... Except Microwave door open Downward !! Bought this oven as it was only "guaranteed fit" replacement oven-microwave combo. The oven is great as is the microwave. BUT...... the microwave oven door opens downward (like an oven door) instead of opening sideways (like a microwave should). This makes it very difficult to put items into it and to remove hot cooked items, especially since it is up high above the oven. Even more uncomfortable for women, who tend to be shorter. Also, very difficult to clean, you have to literally stand on a chair to reach into the microwave due to the door opening downward.
Date published: 2017-01-07
Rated 1 out of 5 by from Wish we didn't get it This microwave machine takes at least 2 minutes to heat a cup of coffee. The way the door opens (like an oven & not a swing door like a microwave) makes it impossibly difficult to clean. The panel light is dim for someone with poor eyesight. The buzzer is not loud enough to hear when the microwave is done. I am disappointed that we purchased this unit.
Date published: 2017-02-07
Rated 4 out of 5 by from Cooktop replacement This was a major update to propane cooktop we had I a house we bought. Old only had one functional burner. This got us five working burners, all burners ignite properly. Only issue installer had was inability to tune burn height due to needing extremely thin and longer screwdriver than either of us had in our tool boxes. Having to use as it came from factory.
Date published: 2017-03-11
Rated 5 out of 5 by from Love this new GE appliance! I wanted to replace my white 24 year old GE microwave/oven combo not because it wasn't working but because I had already updated the other kitchen appliances to black. I love the new display with all of the fancy buttons and knobs - very user friendly!
Date published: 2017-03-02
Rated 5 out of 5 by from Great Product! We purchased this combination Wall Microwave/Oven a little over a month ago and have been with the performance of both ovens. The controls for both ovens are at eye level, easy to read and understand. Both ovens are easy to clean and maintain!
Date published: 2017-01-16
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