Rated 1 out of 5 by Kate If I could give it a zero, I would.
Paid $80 retail for what we expected would be a high-quality, long-lasting product. Within 3 months the lever/spring functionality to open the kettle started to stick; shortly thereafter, it stopped working entirely and the hot kettle needed to be pried open when needing refilling. Just when we thought it couldn't get more ridiculous for an overpriced kettle, the stainless steel cap on the lid fell off. I just want my money back.
August 6, 2015
Rated 4 out of 5 by Diana Heats well but I think mine is leaking
Starting off, we have a Cuisinart coffee grinder and brewer that is over 10 years old and still working fine. That is why we decided to get a Cuisinart tea kettle when our old one finally died. I love that it is programmable, the lights works fine for mine, it heats up fast (depending if it is full of water or partially), but the only problem is that mine seams to leak somewhere at the bottom.
I take it off and the base is covered with water. I can not find where it is coming from. First off I thought it was from someone filling it up or from when it was being poured but we examined that over time and neither was the case. I have noticed today that around the seam at the bottom there is a lot of corrosion so I'm guessing it slowly is coming out from there. The bottom is plastic so I can't tell if it is coming out of there and the inside of the kettle looks fine.
I bought mine at Canadian Tire which has an automatic replacement plan when you buy them. I will be taking mine back today and I hope this issue is just for this one particular kettle.
April 11, 2015
Rated 1 out of 5 by Terry Doesn't boil
I brought both the kettle and matching toaster from Costco. After about a month. The kettle stopped working (wouldn't boil) I took it back and was given a refund. I thought this was a one off problem and as I had a matching toaster from Cuisinart. I purchased another kettle of the same design. It stopped working today. 8 months later. I will have to drive over to Costcos again to obtain a refund. I have now learnt my lesson. Never to buy another Cuisinart appliance again and to spread the word on their lack of reliability
July 4, 2015
Rated 1 out of 5 by Cuisinart_Blues A kettle that doesn't boi
A few coworkers and I work at a hospital and love to have tea together every Friday. We pooled together our money to buy what we thought was a good kettle for the group but it has broken on us twice now. So not only did we pay 100 dollars for a kettle, we have had to deal with returning/warranty stuff/ phone calls. Very upsetting. We are upset here at the hospital.
July 6, 2015
Rated 1 out of 5 by alxoren Light is blinking , but no heating
After about 14 months of use, the kettle is not working. There is electricity, but when setting the start button the temp light is blinking for few minutes and then turning off.
For the price it cost and the name behind it (Cusineart) I would expect a longer lasting product
April 4, 2015
Rated 5 out of 5 by Michgirl This prodect is great for tea drinkers
I purchased this product for my adult son. He loves tea and this kettle tops his list of products. It brews at the temp. the tea calls for.
March 16, 2015
Rated 4 out of 5 by mylesfromhome Love the temperature settings, but this is heavy
I love the temperature settings for the various types of tea that I drink. Having the right temperature makes a noticeable difference in the flavor of the brew. The top opens wider than some other brands, making it easier to fill. Do not like the fact it remembers the setting and resumes where it left off when you set it back on the base. Some may like it, but I am used to my old kettle turning off once lifted from the base. It takes a bit of getting used to that this is still on and will resume heating, although the lights on the handle do provide a reminder, if you look. Generally I like it a lot but it is substantially heavier than other brands. With 1.2 liters of water in it it is heavier than some other brands with 1.7 L. That may be important to someone with low arm strength.
June 11, 2014
Rated 2 out of 5 by Spudko2013 We purchased our Cuisinart Kettle on Oct 2012. It worked great for the first 2 years then one day it started to act up. It will not bring the water to a boil and sometimes will not even start to heat the water. This kettle was quite expensive to work only 2 years. Also the black writing on the temp setting buttons also wears off within a year. The one great thing is the 3 year warranty. Good thing I kept the original receipt.
February 1, 2015