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jcpenney.com | Hoover® Max Extract® 77 Multi-Surface Pro™ Carpet and Hard Floor Deep Cleaner

Hoover® Max Extract® 77 Multi-Surface Pro™ Carpet and Hard Floor Deep Cleaner

web ID: 8690169
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This MaxExtract deep cleaner is designed to clean a variety of surfaces, from carpets to couches and sealed wood floors to tiled floors.
  • MaxExtract Dual V Nozzle technology 
  • pressurized edge-to-edge cleaning 
  • SpinScrub counter-rotating brushes engineered to surround carpet fibers
  • SpinScrub setting options let you set your cleaning system by surface
  • powerful motor with forced heated air to help speed dry time
  • auto conversion tools conveniently positioned where they should be, right at your fingertips
  • AutoRinse sets cleaner to wash with detergent on forward stroke, then automatically rinses with fresh water on the backwards stroke
  • CleanSurge fingertip control applies extra detergent to stains and heavy traffic areas
  • SmartTanks System separate tanks for clean and dirty water, so you can easily fill, empty and rinse each tank individually
  • accessory tool pack is great for upholstery, stairs, furniture, spot cleaning and anything in between
  • AC current
  • plastic
  • 13x19x43.8"H; 22.5 pounds
  • assembly required
  • imported
Rated 5 out of 5 by from Elegant design for effective cleaning I wore out my older Dual Path V carpet washer using it to clean my rental real estate for many years. I had thought it was an excellent carpet and hard floor washer. This newer design is significantly better, even wonderful! About 10# lighter, quieter, easier to empty without spilling (unlike the former unit), and cleans even better. Even the hand power tool cleaned better than the former design. I'm hoping for many years of service as I had with the previous unit. There is a slight leak of water or detergent from the supply container, but the retention design minimizes leaking outside the unit and there seems to be no great loss of liquid anyway. Just examining the dirty water tank I wonder about how the engineers came up with such an elegant design. Not exaggerating, every aspect of this design seems to be improved. I am now buying a second unit for my house in Arizona, as nothing cleans as well as this washer/shampooer when our cat has an accident. Kudos to Hoover for this design.
Date published: 2014-02-06
Rated 5 out of 5 by from How a company should be evaluated Lets be honest. The best and worst products have one thing in common; something always goes wrong. As with any relationship, once something goes wrong you then find out if they are worth it. Many companies these days forget that the customer themselves is worth more to them than wining an argument. I purchased a Hoover Carpet Cleaner several years ago and it broke down, got fixed, broke down, got replaced with the same model, broke down, got fixed, broke down, and then they needed to replace it. Well, they didn't make that model anymore. So, with out any hassle, they let me pick from the "like kind or price wise the same." I was concerned until I just used it. I am using the model number FH50240. What a machine. I am married with children and pets, this one was made for the family. And I will report that it sucks. Yes, it sucks so well, 20 minutes later I could walk on the carpet in my socks. Folks, I am giving them 5 stars for standing behind the product and for no making my life more miserable.
Date published: 2014-08-27
Rated 5 out of 5 by from Powerful Suction I love this cleaner!! Just be sure to not let water or cleaner sit in tanks!!!! This is a powerful, and easy to use multi functional machine! I am very pleased with Hoover!!
Date published: 2016-11-17
Rated 5 out of 5 by from Hoover Floor cleaner This is our second Hoover Floor cleaner and it works great. Good to see all the updates to the design in the new one.
Date published: 2016-09-26
Rated 1 out of 5 by from Very difficult to use I used this for the first time yesterday. It has a very small output of cleaner an an even smaller amount of suction. Followed instructions and watched how to videos to help ensure correctly put together. Still nothing. [This review was collected as part of a promotion.]
Date published: 2016-09-24
Rated 1 out of 5 by from Horrible X 2 Purchased a new Max Extract 77, 2 months ago. Loved it for it's deep cleaning then after about 5 uses the solution holding tank would begin to leak. No where in the user manual does it say you cannot store the unit with cleaning solution in it. Does not make sense and the unit is not made to pour out the solution from the holding tank. Returned the unit to the store and they happily replaced it with my 2nd unit and it did the same thing after the first use. "Hoover" cleaning solution poured out all over my floor from the holding tank. Called customer service and they said it must be the valve so they sent me another tank. Got the tank 2 weeks ago and it is the wrong one.....my unit only has one valve and this one had two. Just simply frustrated. Took this back and got a refund. I really like the cleaning power of the Max Extract but it has serious leaking tank issues that need to be redesigned. Wish Hoover made a different cleaner that did both carpet and hard surfaces.
Date published: 2013-07-06
Rated 1 out of 5 by from Broken parts( suctionface clip handle broken, seals dont seal tight enough and water leaks.etc...) This machine would have been a great purchase, however the engineers, smart as they think they are, should have designed a better and stronger clip for the suction face to clip onto the machine. As it is now it broke almost immediately cause the forward push puts an intense pressure on that particular piece and it is just too gosh danged weak to sustain that type pressure. I've reattached it with epoxy cement, and it broke of again at a different location, so i reattached it and this time i added some strengthening braces by attaching them on each side with epoxy and super glue using a fish tail design and it seems to be holing allot better and even when i try to break it off on purpose, it holds even stronger, like a half inch rope tie. The other problems were the gears in the impeller suction compartment that uses a vacuum to turn the gears that rotate the brushes up front of the machine. Apparently the gears bounce around up and down in the compartment enough to cause the sleeve to wear out and subsequently wall-or out the sleeve and pi assembly, causing the gears to go up and over the other gears and therefore simply scraping each other rather than catching on in perfect timing and turning the brush assembly. I repaired it by scraping out the pin slot and machining a brass bushing and machining and honing out the sleeves to match exactly where the alignment will have perfect synchronicity and there by no more gear slippage. i also super glued the pin into the slot and also to the new brass bushing ?fitting so that it only rotates on the sleeve and bushing and not the gear itself, Actually was working perfect till i heard an enormous throaty grinding sound coming from the motor and now am about to open this up again and see what else hoover forgot to engineer correctly and or maybe the who motor just fell apart in the useless thing. well anyway I am sure i can fix it without ordering any extra parts or motors entirely.. Stick around and you all might just learn something from a dumb Mexican boy from Texas...will follow up with diagnosis and REPAIR TECHNIQUES, AND SOLUTIONS. HOW HARD COULD IT BE TO ENGINEER A SOMETHING THAT CLEANS CARPETS RIGHT.... heck i could build you a shopping mall in the middle of Blair Witch forest with just a paper clip and a book of matches...
Date published: 2016-09-23
Rated 1 out of 5 by from Disappointed I bought this Hoover on October 8, 2013 and have been extremely disappointed in it.  It cleaned wonderfully the first time I used it, but the next time I tried to use it, neither the solution nor the water would spray out.  I had an older Hoover Scrubber that I used for 15 years and was excited that the new product would be such an improvement over the olders model.  I was wrong.  Now I am stuck with a $300 scrubber that I cannot use and cannot afford at this point to buy another one.  I cannot in all good conscious recommend this model to anyone.  I am past the limit that the store would permit me to return it and I am not shipping it anywhere.  Guess it will just sit under my stairway and collect dust rather than steam clean my floors.  Sorry, but I am extremely disappointed.  Plus I do not like the dual tank, but I could live with it, if it just worked.  PS:  I also have the leakage out of the back of the machine just like everyone else has.
Date published: 2013-11-11
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