Rated 5 out of 5 by nyobrien love it so far
I have only used it once, and it got rid of almost all of the major pet stains I had and all of the minor ones on my new white rug. I am hoping after a second run, my rug will be as good as new. I needed to get more of the solution and while I was at it I got their hard floor cleaner, love that one too so far, I only did the laminate kitchen floor. Hope it does as well on the hardwood.
July 18, 2016
Rated 4 out of 5 by ms5clean I haven't used the furniture cleaning. But it has all the equipment to use.
I like the shampooer, it is easy to clean up after I use it. Not to heavy to use . Easy to move around.
June 27, 2016
Rated 1 out of 5 by Bubbly Never buy it again.
This was defective from the factory. I thought it was getting a LOT of old soap out of my carpet and I was pleased, when in fact, it was putting soap into my carpet, even on the rinse setting. By the time I figured out what was wrong I had so much soap in the carpet it was bubbling up between my toes! It dried sticky and stiff; the carpet was almost ruined. However, Penny's was so kind about letting me return it. There was no hassle; the lady on the phone was polite, and she sent UPS to pick it up and Penny's paid the shipping cost back. Hoover was impossible to deal with, but Penny's couldn't have been better.
February 3, 2016
Rated 1 out of 5 by StephiePooh Leaking Hose & SpinScrub Brush is Cracked
I purchased this on July13, 2016 and I have used it 3 times now. This last time (just today), the solution and water just squirted from the Accessory Hose the minute I turned it on (no need to press the button), and I could not get it to stop. I tried reseating the tanks, the rubber grommet seemed fine. And come to think of it, I noticed it leaking from around the bottom area of the "upper handle" the last time I used it. I always clean it out before putting it up according to the manual. And today, while trying to get the SpinScrub Brush off (not exactly easy to do, especially when wet), the clear plastic started to crack. I'm not very happy about this purchase. It's beyond the return policy period, otherwise I would have returned it for my money. I would rather have my money back, so is there a way to get a refund through Hoover? It does clean well, when it works properly, but it seems like the unit has many problems, and I didn't buy it for headaches.
September 5, 2016
Rated 4 out of 5 by JCPisawesome Good machine
I love this machine. The scrubber brushes really get the carpet clean and the suction is great. The floor is almost dry after your second pass over. The only drawback is that you have to empty and fill the tanks more often than the last model.
January 26, 2016
Rated 5 out of 5 by Flygirl158 Great rug cleaner
This rug cleaner is very good. It was time to replace my 20 year old rug cleaner. I was very hesitant about ordering this. The price was good, it seemed like it would be good so I ordered it. Finally had the time to use it ... boy is it good! I LOVE IT! My rugs came out beautiful. My carpet is off white ... I did the high traffic areas first. This cleaner not only cleaned the rug but fluffed up all the fibers. The carpet looks almost new.
December 21, 2015
Rated 5 out of 5 by DCBoston Great Machine
Our old machine (different Manufacturer) bit the dust after many years. We bought this based on the brand, ease of use and reviews. Wow ! works great !!.Separate dirty water tank. Separate clean water tank and separate solution tank. FYI: The manual says to fill the solution tank with solution, but the solution bottle recommends 1/2 solution / 1/2 warm water. Use the 50/50 mix. Make sure both tanks are filled to the lines. We had areas of carpet by the kitchen that I thought would never come clean. The machine took it all out !!!. The whole machine can be emptied and cleaned in 5 minutes. I actually had fun using it! One more thing: The 2 screws for the handle and the complete manual are in the black storage bag.
June 8, 2014
Rated 5 out of 5 by Mcghee12 This product does an amazing job!
I am very pleased with this product. It was easy to assemble. The instructions were very easy to follow. My carpet looked as if I had hired a professional carpet shampoo company to shampoo my carpet. My carpet was several shades lighter and looked brand new after the first shampoo. This is a great product to have if you have pets! The price is also very good compared to other similar products.
December 2, 2015