Rated 1 out of 5 by Bubbly Never buy it again.
This was defective from the factory. I thought it was getting a LOT of old soap out of my carpet and I was pleased, when in fact, it was putting soap into my carpet, even on the rinse setting. By the time I figured out what was wrong I had so much soap in the carpet it was bubbling up between my toes! It dried sticky and stiff; the carpet was almost ruined. However, Penny's was so kind about letting me return it. There was no hassle; the lady on the phone was polite, and she sent UPS to pick it up and Penny's paid the shipping cost back. Hoover was impossible to deal with, but Penny's couldn't have been better.
February 3, 2016
Rated 4 out of 5 by JCPisawesome Good machine
I love this machine. The scrubber brushes really get the carpet clean and the suction is great. The floor is almost dry after your second pass over. The only drawback is that you have to empty and fill the tanks more often than the last model.
January 26, 2016
Rated 4 out of 5 by jaylin Wonderful
It is very good for clean carpet rug and coach it is doing very good job easy to use and useful and it is not heavy I am really happy eith this washer thank you.
January 4, 2016
Rated 5 out of 5 by Flygirl158 Great rug cleaner
This rug cleaner is very good. It was time to replace my 20 year old rug cleaner. I was very hesitant about ordering this. The price was good, it seemed like it would be good so I ordered it. Finally had the time to use it ... boy is it good! I LOVE IT! My rugs came out beautiful. My carpet is off white ... I did the high traffic areas first. This cleaner not only cleaned the rug but fluffed up all the fibers. The carpet looks almost new.
December 21, 2015
Rated 5 out of 5 by Mcghee12 This product does an amazing job!
I am very pleased with this product. It was easy to assemble. The instructions were very easy to follow. My carpet looked as if I had hired a professional carpet shampoo company to shampoo my carpet. My carpet was several shades lighter and looked brand new after the first shampoo. This is a great product to have if you have pets! The price is also very good compared to other similar products.
December 2, 2015
Rated 5 out of 5 by mgwhite12 The Product is easy to use
The product was easy to assemble. The instructions were clear on using the cleaner. Light weight and durable. Clean my carpets as soon as assembly was completed.
November 12, 2015
Rated 5 out of 5 by sher so far, its works awesome
I have 2 large dogs, and beige carpet. this machine got deep into the carpet.. and pulled more dirt than I even knew was in there. definitely worth it to me.. haven't had an issues so far with it.. works great.
October 7, 2015
Rated 1 out of 5 by Matt40 Cleans great, leaks like crazy though
I bought this cleaner on Amazon.com to replace a Bissell. It leaks out of any and every opening possible. It leaks where the handle sits, out the two caps for solution and water whether filled to the fill line down to an inch below it. I soaked up almost a half a roll of paper towels trying to do a 6x4 piece of carpet last night. The cleaner arrived yesterday (March 31, 2016) morning. I'm disappointed with the cheap quality of the rubber washers for the cap and under the solution/water tank, the way the cleaning solution/water tank sits(it's a shot in the dark as to if it's on properly every time), and the fit of the handle. The only good thing about this product is that it cleans well. It does an excellent job at getting dirt from deep down in the carpet. It also dries rather quickly, but all in all that doesn't make it worth the stress. Oh, and the other good thing is the size of the water tank. That's about it. I'd give 1 star, but the cleaning performance got it 2.
April 5, 2016