pdp
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2016.12.5.0.5.0

fsh $496BIGSALE

jcpenney.com | Hoover® Zen™ Whisper™ Canister Vacuum Cleaner

Hoover® Zen™ Whisper™ Canister Vacuum Cleaner

web ID: 8691251
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Helpful Information
Returns Policy
PRODUCT DESCRIPTION

The Zen Whisper Canister Vacuum is designed to give you quieter cleaning without sacrificing performance.

 
  • delivers powerful suction with low noise for quieter cleaning
  • multi-cyclonic technology separates fine particles of dirt before reaching the filter for less frequent filter rinsing
  • features a large-capacity, bottom-emptying dirt cup for easy cleanup
  • the motorized nozzle provides maximum pickup
  • on/off brush roll switch makes it easy to transition from bare floors to carpet
  • the primary filter is rinsable and reusable
  • a HEPA media filter removes 99.97% of dust and pollen to 0.3 microns
  • the 21-foot cord automatically retracts in seconds

Heavy-duty ABS plastic. Measures 16.38x13.88x23"H. Imported.

Rated 1 out of 5 by from Horrible Durability! When my husband first purchased this vacuum I was in love. I clean on a daily basis due to 2 dogs that shed like crazy. After 2 months the entire brush head burned out. The brush head had no power whatsoever. It wasn't a big deal because I knew we had a warranty. We returned the broken one and got a new one. The same thing happened after 3 weeks with the new one! We returned the Zen Whisper for the second time. What do you know... the same thing happened again after only 2 weeks!!! No power to the brush head again!! And now there isn't a single store within 50 miles of us that sells the Zen Whisper. Unless we purchase another Zen Whisper our warranty is completely void! $250 DOWN THE DRAIN!!!I feel like I also need to mention the static this vacuum causes. Half of the hair I thought I was vacuuming up was really just clinging to the canister and underneath the brush head. ALSO!!! The second vacuum we received had 3 more separate attachments that the one we originally purchased didn't have! DO NOT BUY!!!
Date published: 2013-02-05
Rated 1 out of 5 by from Pure Junk Canister only spins for 5 or so minutes and then shuts off. Can't even clean one area rug. Unit has operated this way since first purchased. I've followed the manual's steps of cleaning filters, etc. Very shocked to see such poor quality with the Hoover name on it.
Date published: 2016-10-09
Rated 4 out of 5 by from A good value and QUIET I bought this vac after a lot of research because it was reputed to be very quiet, and it was the only quiet one I could afford. It really is a lot less noisy than most vacuums! Like some other users, I had problems with the beater bar stalling and working only some of the time. (That's why I only gave it 4 stars instead of 5.) Hoover told me to take it to one of their authorized service centers, and the shop repaired it free -- a contact was loose -- and now the beater bar works just fine. I really like the vacuum; it does a very good job on carpeting, bare floors, furniture, drapes, etc. It seems pretty sturdy and, properly maintained, I think it will last a long time.
Date published: 2012-05-14
Rated 1 out of 5 by from NOT for golden retrievers I was told that this vacuum is great for pet owners. The vacuum worked great for the first couple of weeks. I cleaned the brush head of all accumulated hair from our dog after each use. The beater brush won't even turn now ..... can't even tell you how disappointed I am, what a waste of my very limited hard earned money. I am going to call the service center to see if they will fix the beater bar but I absolutely will not spend any additional money on this vacuum!
Date published: 2012-11-12
Rated 1 out of 5 by from This item failed quickly I have owned this vacuum for only about two months. I have barely used it but the bearings for the powered beater bar have already failed. Dirt accumulated around the bearings and melted the cheap plastic disc that holds the bearing in place. I was told that I had to replace the entire nozzle head at a cost of $96. I will never buy a Hoover again. It is too bad, Hoover used to make good products, not only junk made in China.
Date published: 2011-11-25
Rated 5 out of 5 by from Hoover is reliable This is not my first Hoover. My previous one failed at eight years, after which I learned it had been recalled. The Zen replacement is quiet, and, like its predecessors, has excellent suction. The thing about Hoover that sets it apart from other manufacturers is that this corporation stands by its products and has customer service second to none.
Date published: 2015-04-20
Rated 5 out of 5 by from My professional housecleaner swears by this model! She loves this Hoover. Her work on our house is excellent, so I trust her judgement. She told me to buy this one, and I'm glad I listened to her. We have large size, thick New Zealand wool rugs and hardwood floors, so we need a versatile machine. And my husband and I both work at home, so it's great to have such a quiet machine.
Date published: 2015-06-09
Rated 1 out of 5 by from Waste of money I bought this vacuum because I have tile through out my entire house. I use it a few times when the engine burnt up! I should have known this product would not be reliable when I saw the sticker that says do not return to store and the store I bought it at no longer carries this item. Now according to their website the closest repair center is over 50 miles away! I am not driving that far to get this vacuum repaired. What a waste of money! Hoover use  to make good products but that was before they were made in China! I will never buy another Hoover product again!!
Date published: 2013-05-28
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Warranties
0 0
No additional protection
1 year floor care protection plan $15 15.00 manufacturer shipped (ships in 1 week(s)),MS1W
$6.95 6.95  oversized item surcharge
An oversized item surcharge may apply to some heavy or bulky items due to size, weight or special handling required. This item surcharge is in addition to standard shipping rates.
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