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JCPenney Gift Cards and e-Gift Cards
 
JCPenney has the solution to fit your needs!  JCPenney Gift Cards come in two varieties: plastic and electronic.
 
 
Plastic Gift Cards are mailed to you and usually arrive about a week after ordering.  At this time, plastic Gift Cards are only available to domestic U.S. customers.
  
     - Gift Cards can be redeemed for orders at jcp.com or for catalog orders.
 
     - They may also be purchased in our stores where they can be redeemed
        for merchandise or services.
  
     - Use them anytime for stocking-stuffers, birthday gifts, baby showers or
       wherever a gift offering "freedom of choice" would be appropriate.
 
     - Plastic Gift Card can
be refilled at your local JCPenney store and used again.
  

 
e-Gift Cards are emailed to you, usually within 12 hours of ordering, a little longer on weekends.  Our e-Gift Cards are available to both U.S. and International customers.
     
      - e-Gift Cards are only orderable here at jcp.com.
  
      - e-Gift Cards can be redeemed in our stores for merchandise or services or for
        jcp.com and catalog orders.

      - Use these when TIME IS OF THE ESSENCE!
     
      - We will send the e-Gift Card to you so that you can personalize a message and 
        forward it
 
to the recipient at the appropriate time.  You can forward the email to the
        gift recipient,
 
or provide them with the card number and ID.
 
      - If we cannot deliver your e-Gift cards to you due to an incorrect email address, 
       
we will contact you.  If you do not receive a call from us and have not received your 
        e-Gift Card via email, please call 1-800-322-1189 and speak to a customer service   
        representatives.

How to use your JCPenney e-Gift Card or Gift Card
  
  1. To place your order for JCPenney catalog merchandise by telephone, call 1-800-222-6161.  Tell the Customer Service representative that you are paying by JCPenney e-Gift Card or Gift Card and provide the card # and ID #.
  2. To place your order online at www.jcp.com, select "gift card/e-gift card" as your payment option during the checkout process, then enter the card # and ID #.
  3. Present your e-Gift Card email or JCPenney Gift Card at the register for merchandise or service at JCPenney stores.
  4. If your purchase exceeds the amount available on the JCPenney e-Gift Card or Gift Card, a credit card will be required for the difference.  After completing your purchase, any unused balance will remain on your JCPenney e-Gift Card or Gift Card  for future purchases.
  5. To check the balance on your JCPenney e-Gift Card or Gift Card, click here or call 1-800-294-8804 and enter your JCPenney e-Gift Card # when prompted.
  6. Record your card number in a safe place in case of loss, damage, or theft.  
Terms and Conditions
  
  1. Redeemable for merchandise or services at JCPenney Stores in the U.S. or PR, jcp.com and JCPenney Catalog.
  2. Not redeemable for cash, except where required by law.  May not be used to pay on credit accounts.
  3. Lost, stolen or damaged Gift Cards/e-Gift Cards may be cancelled and replaced with a new Gift Card in the amount of the then-remaining balance upon proof as required by JCPenney.  Contact your local JCPenney store for details or contact jcp.com Customer Service for assistance at 1-800-322-1189.
  4. JCPenney Gift Cards/e-Gift Cards have no expiration date.  Any unused balance will remain on your Gift Card/e-Gift Card.  No service fees are deducted.
  5. JCPenney e-Gift Cards/Gift Cards are not redeemable on other web sites.

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