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service numbers
  
 

inquiries 

 

 

Call for questions regarding previously placed phone orders or inquiries

7 days a week:

5:00am to 11:00pm CST, Monday through Friday

6:00am to 11:00pm CST, Saturday and Sunday       

 

 

1.800.322.1189
 

 
place an order
 

United States and Canada

1.800.322.1189

Hearing impaired/TDD telephone

1.800.527.7889

Spanish operator/en Espanol

1.800.336.7337

Mexico en Espanol

95.800.336.7337

Mexico in English 

95.800.222.6161

APO/FPO/DPO

614.759.7357 

 
jcp credit card services
 

jcp credit card general inquiries 

1.800.542.0800

 

pay your bill online
 

 

United States

1.800.527.4403

Mexico

001.800.527.4403

Puerto Rico and US Virgin Islands

1.800.981.8400

 

other products and services

 

 

Gift Registry 

1.800.JCP.GIFT
(1.800.527.4438)

Warranty information on merchandise

1.800.322.1189

Dinnerware . warranty, replacement, open.stock dinnerware

1.800.737.5223

Furniture inquiries

1.855.808.SOFA(7632)

 

 

 

 

 

 

 

call us 1.800.322.1189week

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