Rated 4 out of 5 by VA Lady Cleans well
The bot cleans well, not missing any spots and with strong suction. It is easy to set up and empty. Upon its first outing from base, it did stop, indicating it needed the brush cleaned, which of course it didn't. After re-starting it twice, the error corrected and the bot has not had the error since. It satisfies my neurosurgeon's recommendation to avoid too much housecleaning after my cervical fusion surgery. All good. However, its path was somewhat inefficient, covering the same territory unnecessarily, thereby wasting (in my opinion) battery time and making it less able to cover the full downstairs area I needed addressed. I bought more border marker tape (along with what came with it) so that I could restrict the bot's movements to the main areas. This has worked well for the efficiency issue. It does mean I have to remember to rearrange certain furniture (e.g., exercise bike) behind the barrier before the bot runs. Overall, I am glad I bought this model, as it is less expensive than the more sophisticated models but still accomplishes what I really need done.
September 27, 2016
Rated 4 out of 5 by Lauren Great robo-vacuum!
I absolutely love my Neto vacuum!! I have live in an apartment with 2 cats that constantly shed! Before the Neto, I would have to vacuum everyday, sometimes twice a day. Since Neto has come into my life, I get home from work and my carpets are spotless!
Pros: Scheduled cleanings, returns to "home" when it needs to be recharged, navigates around room fairly easily, cleans very well!
Cons: A little noisy, sometimes tries to climb on things left on the floor, such as a laptop, etc.
Great little vacuum for the price!
May 18, 2016
Rated 4 out of 5 by mike53051 Works well
Overall it does a very good job. It's nice to come home from work and see my carpets all fluffed up.
September 28, 2016
Rated 4 out of 5 by stpi Would like to give 1/2 a star more...
You know how some purchases give you a lot of satisfaction (like a new tv!) and others not so much (like a new water heater). This was like getting a new tv. To come home and see that this little machine vacuumed the whole house is pretty great. I have been recommending it to multiple friends and coworkers who have been thinking about it but have not made the plunge yet. Coming home to a house with clean floors and less pet hair makes me glad to be home as opposed to seeing yet another chore that I need to do.
So far, my only suggestion for improvement is that instructions say there should be 3 feet on either side of the docking station and 3 feet in front of the station. I don't know anyone who has 6 feet of blank wall space (with an outlet) without having some kind of furniture along their wall. Other than than, two thumbs up!
August 8, 2016
Rated 3 out of 5 by DEDO Neato XV-21
I bought this product Christmas 2015 but it was not used until just about a few weeks ago (it is 7/19/2016 now). The idea was to use it in our new house when it's finished.
I read guides and charged the unit for 24 hours, let it run to clean house first time and before it made it out of the first room the battery was dead. I let the battery charge and discharge 5-6 times to see if this would help as the documentation suggests but even after using it for a week or two now I still see that the battery drains very fast and the unit never makes cleaning thru the house and makes it to the charge station. It always dies in the middle and has to be carried to the charge station.
It might be a unit that sat on the shelf for a long time and then when we bought it, it sat for almost a year again in a box before we used it.
July 19, 2016
Rated 1 out of 5 by SHOPPINGL8 really bad
I am returning this Neato Robotics XV-21. This product is a very expensive hunk of junk in my opinion. I followed directions and it ran about 25 minutes. I have 1800 square feet of wood and tile floor and 2 -10 pound mini poodles. I would have thought the thing would clean those floors and it did not. My Hoover picks up more. It is very loud. After many tries at getting it to work the maximum run time was 25 loud minutes and it goes back to its charger. I notice the production date is 2012 and wonder if 4 year old batteries have something to do with it. Even on sale it is way too much money to spend on this product. I do not recommend this product. I do recommend shopping at JC Penney!
February 17, 2016
Rated 5 out of 5 by kelliott22 Works very well
Gets around our house really well. Lots of odd furniture and obstacles, but does a very good job! Only one issue- I'll have to investigate is how to keep it from trying to dock on the dog's crate.
September 12, 2016
Rated 1 out of 5 by Wnor1234 Works for 5 minutes then stops.
Worked great at first. Now it cleans for 5 min and then says it is finished. When it has not really done that much.
September 25, 2016