Rated 1 out of 5 by ErinU Could be a great blender if not for all the issues
I received this blender as a wedding gift and was initially thrilled with it. It blends things well but leaves a ton of pulp. The pitcher is not properly sealed and so food collects in the four corners and clear part of the handle. There is no way to remove it and it remains to rot. My first contact with Ninja was very positive and they immediately sent me a new pitcher free of charge. However, since receiving it in less than a month the same issue has recurred. The blender has become louder and louder and doesn't seem as if the blade is secure inside. I'm nervous to have it any higher than the lowest setting. Upon contacting Ninja again they refused to help except to tell me to call their customer service line. I was told that it is not possible for that to be happening because the replacement pitcher was a new design. Why would I want to make it up? I just want a blender that works properly. I was refused any contact information for a specific person. I was refused the option of returning it for a refund. I was again directed to customer service which I'm not sure what department I was speaking with if not customer service. I informed them that I would be calling the Better Business Bureau only to get the response "You're welcome. At the end of our chat session, you will be presented with a brief survey. As customer satisfaction is our top priority, feedback on your experience would be greatly appreciated. Thank you for choosing Ninja Have a great day." Obviously, Ninja knows there are issues with their products and customer satisfaction is not their top priority. Who wants to call every month for yet another issue?
August 11, 2015
Rated 5 out of 5 by Jake I highly reccomend the Ninja Professional Blender
The Ninja Professional Blender is one of the best item I have ever purchased, it blends food exactly to your tasting or texture. I must say the Ninja Professional Blender is an excellent choice that everyone should put on their wish list.
July 22, 2015
Rated 4 out of 5 by roma89 this is a great blender
I use my blender everday. its easy to put together, easy to clean. what i like the most is that i dont have a hard time making sure the blender is completely clean as for traditinal blender i would have a hard time taking the blades off to clean the blender. I love it!
July 22, 2015
Rated 5 out of 5 by FlanQueen AMAZING!
After reading the fair review I was a little nervous to buy this product. But I decided to go on some other websites to read reviews and they were much better. Therefore I decided to purchase the Ninja Blender and I am so glad I did!!
I have had it for a month now and use it every morning to make a smoothie- it crushes the ice perfectly and breaks down all my fruits and veggies! I am extremely happy with this purchase and so glad I didn't go off the first review I read.
It really does turn ice into snow in seconds! My husband uses it almost every night to make milkshakes and he even loves it.
I have gone through several blenders in the years and this one is amazing!
It also makes the best magaritas! It has to be the blades that go all the way up the shaft of the blender!
It is a MUST buy if you are a smoothie, milk shake or frozen drink lover!!!
January 6, 2012
Rated 4 out of 5 by Shopeachday Meets expectations and simple to use
Purchased blender to make smoothies. Product meets expectations and provides excellent smoothies. Had to adjust to using less ingredients than with previous blender. Probably because Ninja blends everything smoothly (no lumps or unblended ingredients. The same ingredients used in previous blender resulted in more smoothy in the Ninja. I was surprised there were only 3 speeds, but found out I don't need any additional speeds and I don't have to blend the ingredients for that long, which is a definite plus. This product is easy to use and the locking top guards against accidents. Ninja is an excellent product and normally I would say the value is good because of the price, but I got it on sale and was able to use a Penney's coupon, which brought the price down further.
May 28, 2014
Rated 5 out of 5 by Mom2three Love it!
Makes the best smoothies. Cannot wait to try it at making more such as salsa this summer.
May 13, 2015
Rated 5 out of 5 by Bougiebean Very Powerful
Definitely has a lot of power. Put a quart canning jar of canned apples in it to make "chunky" applesauce. We held the button down for less than a second and it made perfectly "smooth" applesauce!
May 6, 2015
Rated 2 out of 5 by dmperfection If you're easily fooled by gimmicks, this is your machine; if your looking for a kitchen worthy blender for serious cooking, this isn't it.
Yes, this machine will absolutely turn ice cubes into beautiful fluffy snow. However, the ridiculous design to have many blades means your contents will be splattering around the entire 72 oz pitcher, regardless of how much liquid or other items are in this thing. When I'm blending as part of my cooking, I like to have the blender run, open the top lid, add spices and additional items as it runs, and taste test until it's perfect. Unfortunately this design requires a locking lid - you do however, get a small pour spout opening to do your tinkering with spices and what not, but as I mentioned above, the contents are in such a continous splatter that opening the pour spout means you better be wearing some safety glasses and be ready to do some wiping down of counters, cabinets, and anything else that gets splashed on. If you plan on smoothies and crushing ice for margaritas, snow cones, or decide you want to make a pile of fluffy snow for a snow fight in the dead of summer - this is your machine!! If you plan to trully use this for cooking like I planned, you'd probably find it annoying stop, unlock, check, lock, restart, etc., etc. Needless to say, this is going back for and will go back to one of the tried and true Cuisinart, Oster, or KitchenAid.
November 7, 2011