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jcpenney.com | Protocol® Simmons 5-pc. Luggage Set

Protocol® Simmons 5-pc. Luggage Set

web ID: 0471541
Helpful Information
Returns Policy

Even over-packers will be at ease with this five-piece luggage set featuring pockets and webbed sleeves so you can effortlessly organize all of your clothing and accessories

  • soft-sided design
  • spinners have two exterior pockets, one interior mesh pocket and ID tag
  • 27” spinner expands and has elastic tie-down straps
  • 25” wheeled duffel has an exterior pocket and top handle with grip
  • tote bag has an exterior pocket, webbed smart sleeve, shoulder strap and top handle with handle grip
  • toiletry kit has one main compartment with webbing handle
  • nylon zippers on all bags

Polyester with polyester lining. Wipe clean with a damp cloth. Imported.

  • 27” spinner upright: 17x10x26½”
  • 20” spinner upright: 13½x7x19½”H
  • 25” wheeled duffel: 24½x11½x13½”H
  • 16” tote: 15½x5½x12”H 
  • toiletry kit: 9x3½x4½”H 
Rated 5 out of 5 by from Great value We purchased this set of luggage because it was time to replace the luggage we owned previously. The earlier set of luggage was the same brand and lasted over 15 years. The new set is better because it the wheels make the pieces more maneuverable.The sizes are versatile and meet the newer airline industry guidelines. The color (we purchased the green) is distinguishable at the baggage claim area. Great value for the money.
Date published: 2017-04-18
Rated 3 out of 5 by from For the final cost, it is adequate. Purchased a 5 piece of Protocol luggage. Good value, was on sale and had promotion going. Arrived as promised. The workmanship is questionable. Stitching is not good and structure is not strong. I have a set of Protocol which is probably 20 + years old. I don't think this set will make it nearly that long. Wondering whether to return it. It's OK for what I paid but will probably have to replace it in a few years.
Date published: 2017-01-30
Rated 5 out of 5 by from WOW What a Deal!! The luggage arrived just in time to pack for our next trip. They were the perfect size. Packed to the gills, it met weight limits! We tend to go on LONG trips and pack accordingly. These pieces are perfect for separating beach wear, from party clothes and having plenty of space for the extras we want to bring back with us.Excellant price for spinner luggage (SO handy in those LONG airport lines)!
Date published: 2017-04-04
Rated 5 out of 5 by from Is a great product. It is an excellent product, of very good quality. I would recommend it to anyone. It has a very affordable price. The delivery was quite fast and I did not have to leave my house to make this purchase.
Date published: 2017-03-29
Rated 4 out of 5 by from Deal was great, yet... I am very mixed in my feelings and assessment of this by. Great value for the deal overall. I can't speak to the product quality yet as I have not used it as yet. Can't rate a product until it has been used over time. What I am disappointed in was the process and the end product I received. When I ordered it somehow when I reviewed the printout of the transaction it stated I had ordered the black set instead of the wine/red set of luggage. This was after I had caught the mistake before placing the order originally. I went in and edited the order to change it to wine color and thinking this was resolved I placed the order and that is when I saw on the printout the process reverted it back to the black. I immediately called and talked with the representative from Penny's and she put the cancel order on the transaction and to try to call the next day to make sure the order was indeed canceled. It wasn't and the package was already in transit and couldn't be stopped. That is when it got really convoluted. She said I could re-order the product, but I lost 10% of one of my discounts since the online deal changed for that particular day. Needless to say I was highly frustrated and angry. She said she would speak with her supervisor and try to regain that other 10% discount, but at that point I was too angry to have to dicker with anyone. It was not her fault. I am blaming the process and the problems with the website glitches which caused all this in the first place. I am keeping the luggage since the black is ok and it is a really nice looking set and will meet my needs I am sure. I will be hesitant in the future doing anything online or getting this resolved to match my expectations. The process and website malfunctions, not the product or the wonderful representatives I dealt with are at fault.
Date published: 2017-03-27
Rated 4 out of 5 by from This product is of good quality This product is of good quality and I would recommend it to family and friends. I have used it twice and have no question that it is a good value
Date published: 2017-03-27
Rated 4 out of 5 by from Great value We are very happy with our luggage set we purchased. After sale and discounts it was an exceptional deal.
Date published: 2017-03-08
Rated 5 out of 5 by from Luggage Great product. Regular price is way out of line, but with the discounts the price was competitive.
Date published: 2017-02-06
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Is the luggage interior lined?

Asked by: Mark
Answered by: shopwise
Date published: 2017-01-14

Does this luggage come with a warranty?

Asked by: Robert
Mine came with a 1 year warranty, but it does not cover much. Only if it falls apart due to bad construction on their part and not from daily wear and tear.
Answered by: alliephillipspage
Date published: 2016-12-10

What is the weight of each bag?

I want a lightweight bag and cannot find the weight of each of these.
Asked by: Judy
Answered by: ARMANDO
Date published: 2017-02-18

Are there spinner wheels on this luggage set?

Asked by: Mark
Yes the largest piece has spinner wheels
Answered by: Elated
Date published: 2016-09-05
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