Rated 5 out of 5
by Victoria1987 Beautiful Crib
I ordered this set for my baby girl and got an excellent deal because of the terrible experience trying to order it, I got about 60% off.
It arrived, the crib had 1 minor scratch on the back side... If it was on the front I would have sent it back but other than that it has turned out great, its very sturdy.
All of it was already assembled except for the crib.
The knobs that came with it were very plain, so I purchased some glass knobs online and it makes this set standout.
January 26, 2015
Rated 4 out of 5 by Sydna So far, so good
My husband and I just received this set yesterday. So far the set looks great - a little darker than the picture, closer to black, but it goes with the room we have set up regardless. One issue we had was with the upright dresser. It was delivered by the truck delivery company upside down and when we opened the box, one of the corners had a significant scuff on it. I'm pretty sure this was due to how it was delievered and JCP was at no fault. Anyways, I called the customer care line and I was on the phone for less than 2 minutes and the issue was resolved. I was initially going to wait to write a review until we'd been using the furniture for awhile, given that baby's not due until January, but given my experience with customer care this morning, I really wanted to write one now. I was expecting to be on the phone for a half hour, giving my acct/order# multiple times, have to endure many transfers and retelling of the story, but this was definitely not the case! So yeah, first impression: overall positive!
November 3, 2012
Rated 1 out of 5 by betsyboo123 just don't do it
i wish i could give this crib set zero stars. i should have known better than to purchase such an inexpensive set for my son. the furniture is extremely light-weight and scratches very easily. the drawers are crooked and there is a huge space above one of them that I cannot stand to look at. one draws has a panel on it that isn't the same color as the rest of the set. i honestly hate this furniture and wish i had returned it as soon as it came in. i knew it wouldn't be of the best quality but i really didn't expect to be so disappointed. i guess you get what you pay for.
February 7, 2015
Rated 2 out of 5 by Lilvoss scratches
I have used this less then 8 months and the top is full of scratches! It was made to put the changing pad on right? Then would a cushion scratch it!
April 7, 2015
Rated 5 out of 5 by valeri223 Great Product
I just received my 3 piece set today, and I am in love! First, the delivery was easy; they brought it to my baby's room and put it where I wanted it. The one thing I did not like was I found out after I purchased that they only deliver to my town one certain day a week. So, it was difficult to arrange for someone to be home. It would have been nice to know that before hand. However, the set itself arrived in perfect condition. It's absolutely beautiful, and a great value for the price. It did not take my husband long at all to assemble the crib. I feel like the set looks very expensive. I bought the espresso set, and I just love it!
October 22, 2014
Rated 5 out of 5 by FirstTimeMomtoB Beautiful in every sense of the word
Like many of you, I to rely on reviews before I make a purchase, especially one that concerns my child. This is the most beautiful crib set I have every seen. We were so worried about buying it sight unseen, but I would recommend this to everyone. We get so many compliments on it and nobody can believe we got it from JCP.
It is solid wood and sturdy. It's the perfect set that will grow with my child, as we plan to purchase the set to turn it into a toddler and full size bed. Do not hesistate on this purchase, its gorgeous. The whole experience was very pleasant and we got the whole set in about 2 weeks, which was fine because it gave us time to buy a changing cover and mattress. You won't regret this purchase.
July 31, 2012
Rated 4 out of 5 by Hyeyehm26 Great Dressers, Cheap Quality Crib
The dressers are a very good quality and come preassembled, making it very easy to set up the nursery. The crib seems like a cheaper quality than the dressers as it scratches very very easily. The crib has safety stickers on all parts of it that were extremely difficult to remove. The crib took maybe 20 mins to assemble but over 2 hours to remove the stickers and when using your fingernail to pull up the sticker the crib would scratch. It's a beautiful crib just disappointed at the quality. I wouldn't have expected it to scratch simply by touching it. The shipping company used is amazing; they brought everything upstairs into the second floor nursery so I wouldn't have to move anything on my own!
June 25, 2013
Rated 5 out of 5 by ExcitedTexasMommy Absolutely beautiful
After reading some of the reviews, but also noting the lack of them, I went ahead and ordered the set. Pretty nervous especially considering it was backordered. The whole delivery process was exceptional, the company JCPenny used was quick and thorough and deposited all three pieces in the nursery on the second floor of our home without damaging my walls ( I have narrow hallways and an L-shaped staircase). And they did it in 8 minutes. The furniture packaging was wonderful especially considering it was shipped from overseas.Great protection. Funny thing was it took me longer to unpack everything than put the crib together (I'm the pregnant one that couldn't wait to dive into the boxes). The furniture is beautiful and well crafted, more beautiful in person than the pictures. Gratefully it is more black than brown like some "espresso" shades can be. I noticed some people mentioned a sticker on the headboard, I believe this problem may have been corrected because the only stickers I found were on the crib sides and they were placed low in a very unnoticable spot. The double dresser is perfect to use as a changing station if you're not over six feet tall like my husband. Overall, I am extremely pleased and would recommend this product to anyone. It's lovely and I know we will enjoy it for years to come.
July 11, 2012