Rated 2 out of 5 by 51plus This products did not meet expectations
We purchased this engagement ring in May and
very happy with it. Within 6 weeks 2 stones fell out, then another one. Penny's ordered a replacement. At first the replacement ring looked great but I noticed the color was off. It has a yellow/brown tint in the stones. I did take it to 2 jewelry stores and both confirmed the color was yellow/brown. Low grade diamond. Can visibly see the brown tint. Very disappointed. Both jewelry stores indicated that the prongs where not adequate for the first ring but said the second ring construction was better. I hope this can be corrected with a replacement ring that is the quality advertised. The style of the ring is very nice and my first center stone is okay, but the construction is such the stones surrounding the center stone do not have the prongs needed to support them.
Both rings did not meet the standards advertised. It is very disappointing. Really hoping a ring replacement will be provided that has the good construction of the replacement ring and the same quality of stone as my first ring. I have several friends who are interested in purchasing a ring from JC Penny's and at this time I am not comfortable providing a recommendation.
October 23, 2014
Rated 2 out of 5 by InLove4Ever Gorgeous ring...
April 2013, my fiance proposed to me with this ring, and I instantly feel in love with it. Then a side diamond, on the halo ,fell out. I was devasted, and so was he. I had no problem with JcPenny's repairing the ring since we purchased the lifetime care service. It came back sparkling clean. A few months later the same thing happened to the same diamond. We were not happy and needed a second option.
I found a JcPenny's that had the ring in stock and they were great help, especially Everatt at the Willow Grove Mall PA. He and his managers did the right thing and allowed my to exchange the ring for the same new one.
I'm hoping that the new ring doesn't come with the same issues. I thank the associates for being so nice and understanding to how upset I was.
April 1, 2014
Rated 3 out of 5 by JessieAG Proceed with caution... and a Lifetime Care Plan
I bought this ring for my soon to be wife and we both loved it. The ring is absolutely beautiful and ,if flawless, is worth the money. However, after only four days of being worn, a diamond on the outermost ring fell out. I bought the lifetime care plan, so I know that it will be replaced, but what would have happened if I didn't buy the care plan? I hope this isn't a sign of things to come with this ring because it is amazing when perfect. I usually don't write negative reviews because a lot of ratings of products out there are usually negative, but I had to give this a fair rating.
March 9, 2012
Rated 3 out of 5 by Robin014 Buy the lifetime care plan
This ring is beautiful but thankfully my husband bought the lifetime care plan. I am having my ring repaired for the second time in 8 months. I love this ring but I'm nervous about losing stones since this is the issue.
November 9, 2014
Rated 5 out of 5 by MrsFelker One Happy Girl!
My boyfriend proposed to me with this beautiful ring! I love it! It has wonderful design, color, and quality. This is definitely the ring of my dreams!
January 15, 2015
Rated 5 out of 5 by Oilgirl Absolutely beautiful!!!
My fiance' purchased this ring for me a month ago. It couldnt be more beautiful or perfect. Everyone who sees it thinks it is so very pretty. I find myself looking at it constantly.
May 3, 2012
Rated 5 out of 5 by Charli01 Absoultely Gorgeous
My husband purchased this for my 15th wedding anniversary. It is absolutely gorgeous!
May 21, 2012