This item has a
2 year limited warranty
included with purchase.
Provides free repairs including shipping costs for two years from the date of purchase. It covers damage from normal wear and tear not covered by the original manufacturer's warranty, including crystal scratches or breaks; case or bezel damage; broken or discolored bands. If your item cannot be repaired, you will be reimbursed for the purchase price of the item.The Watch Care Plan provides complete coverage for two years with FREE repairs or reimbursement of damage resulting from normal wear and tear not covered by the manufacturer's warranty. It allows for unlimited repairs to your Watch during the term of the Care Plan. If your watch cannot be repaired, you will be reimbursed the purchase price for your watch. If you have questions or you are in need of repair on a watch purchased from JCPenney, please call NEW Customer Service Companies, Inc., at 1-866-212-1971 for assistance on how to proceed with your repair.
For additional information on:
Jewelry Care Plan or Frequently Asked Questions please click here.
warranty ref #: warrN9786
2 year limited warranty included FREE
Claiborne Limited Two (2) Year Warranty Your CLAIBORNE brand watch is warranted for a period of two (2) years from the date of purchase under the terms and conditions of this warranty. The Claiborne warranty covers material and manufacturing defects. During the warranty period the watch movement, hands and dial?are the only components covered under this warranty. A covered component will be repaired or the watch will be replaced (at the sole discretion of the service center) free of repair charges, if it provesto be defective in material or workmanship under normal use. In case of replacement it cannot be guaranteed that you will receive the same style watch. A watch of equal value, and similar style will be supplied.Please include proof of purchase (dated receipt) if available. An $8.50 shipping and handling fee will apply for all warranty and non-warranty service. The shipping and handling fees do not apply to warranty repairs for California.
The Manufacturer's Warranty Does Not Cover: "Battery, case, crystal, strap or bracelet.? "Damage resulting from improper handling, lack of care, accidents, or normal wear and tear.? "Water damage unless marked water-resistant.? "Repairs if the watch was not originally purchased from an authorized Claiborne retailer. This warranty is void if the watch has been damaged by accident, negligence, unauthorized service, or other factors not due to defects in materials or workmanship. The foregoing warranties and remedies are exclusive and in lieu?of all other warranties, terms or conditions, express, implied or statutory, as to any matter whatsoever, including, without limitation, warranties of merchantability, fitness for a particular purpose, accuracy, satisfactory quality, title, and non-infringement, all of?which are expressly disclaimed by Claiborne. Claiborne shall not?be liable for incidental, consequential, indirect, special or punitive
damages or liabilities of any kind arising out of or in connection? with the sale or use of this product, whether based in contract, tort (including negligence), strict product liability or any other theory, even if Claiborne has been advised of the possibility of such damages and even if any limited remedy specified herein is deemed to have failed of its essential purpose. Claiborne's entire liability shall be limited to replacement or repair of the purchase price paid, at Claiborne's sole option. Some states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages so the above limitations and exclusions may be limited in their application to you. When implied warranties may not be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights; you may have other rights that may vary depending on local law. Your statutory rights are not affected. Watch Repair
Should warranty service be required, please fill in the Service Center Request Form and send your watch, a copy of your sales receipt (if available), description of the problem, and check, money order or credit card information for $8.50 (in US, excluding California) to cover shipping and handling to: USA: Metro Service Center - Attn: Repairs? 10615 Sanden Drive Dallas, Texas 75238-1720 Tel: 800-842-8621 Do not send in original packaging, as it will not be returned. We highly recommend you insure your parcel shipment since you are liable for getting the watch to our service center. You are also responsible for adequately protecting the watch during shipment. The Service Center is not responsible for replacing product lost in-transit.
NOTICE: Certain watch styles are fitted with lithium batteries which may contain perchlorate material - special handling may apply, see www.dtsc.ca.gov/hazardouswaste/perchlorate for more information. Any diamonds used in our products have been purchased from legitimate sources not involved in funding conflict and in compliance with United Nations resolutions. We hereby guarantee that these diamonds are conflict free, based on personal knowledge and/or written guarantees provided by the supplier of these diamonds. Service Center Request FormPRICE o Battery Replacement $18.50 (includes shipping) o Repairs Not Under Warranty$32.00 (bracelet, strap, crystal, case -includes shipping) o Repairs Under Warranty$8.50 (only shipping and handling, waived for California)
IN US: Check/Money OrderMasterCard VISAAmex Checks payable to "Metro Service Center" CASH IS NOT ACCEPTED Account#______________________________________________________ $32.00 $ 8.50 (U.S. only) ______________________________________________________ Expiration Date______________________________________________ Signature _____________________________________________________ (Required for credit card purchases) Name _________________________________________________ Address ______________________________________________ City ___________________________________________________ State ________________________ Zip _____________________ E-mail ________________________________________________ (Area Code) Phone__________________________________ Style __________________________________________________
Description of Problem _____________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________