Rewards Redemption Exclusions
$10 CashPass
$10 off your purchase of $10 or more in a JCPenney store, at jcp.com, at an Aéropotale store or aéropostale.com excluding taxes and shipping charges. One use per coupon, one coupon per customer; must be provided/surrendered at time of purchase. JCPenney CashPass Rewards can be combined with another coupon and earned JCPenney CashPass Rewards. Certain Participating Brands may offer products from third-party sellers on their websites ("Marketplace Items"), and CashPasses may not be used to purchase Marketplace Items. In addition to any restrictions communicated with a CashPass, CashPasses may not be applied to in-store services, service plans, closing store purchases, gift cards, current/prior purchases, salon service gratuity, international purchases, or charitable donations, including amounts from rounding up a purchase to the nearest dollar. Additionally, in Puerto Rico, CashPasses may not be applied to Diesel, Fossil, Kenneth Cole, Michael Kors, Rado, Skagen Watches, Cosmetics, Gift Wrap & More, and Universal Sunglasses. CashPass may not be used for payment on account.
For Aéropostale, a maximum of $15 in CashPass value may be redeemed per transaction. For JCPenney, a maximum of ten (10) CashPasses may be redeemed per transaction.
When redeeming a CashPass, the CashPass functions as a promotional coupon rather than actual cash. The CashPass value will be applied against the total purchase price, including applicable fees and taxes. The CashPass will be applied before pricing incentives, storewide or digital coupons, shipping discounts, and employee discounts. If you use a CashPass to make a purchase that is less than the amount designated on the CashPass, you will forfeit the remainder of that CashPass. CashPasses have no cash value, cannot be exchanged for cash or credit, and do not constitute property. Members have no ownership interest in CashPasses. A CashPass cannot be applied to prior purchases or credited to any account. The use of the word "earn" or any similar language in these Program Terms or other program materials does not imply that CashPasses have any value prior to redemption. CashPasses are personal to you and may not be purchased, sold, transferred, or assigned, and each CashPass may be subject to additional terms. Lost, stolen, damaged, or expired CashPasses will not be replaceable. CashPasses are void where prohibited by law. If you return one or more items from an order purchased using a CashPass, the CashPass will not be refunded or reissued. The CashPass' value will be deducted from your return amount, meaning you will only receive a refund to the extent the price of the returned item(s) exceeds the value of the CashPass. CashPass amount applied to all qualifying items on a prorated basis; any refunds will be given in the prorated amount.
Each CashPass states the date upon which it expires, and expiration occurs at 11:59 p.m. Central Time on that date. Any CashPass not redeemed by its expiration date will be forfeited and will not be replaced, extended, or exchanged for cash or credit. If an existing JCPenney Rewards member holds a JCPenney CashPass at the time of enrollment, they may continue to use it until the expiration date stated on the CashPass. We may refuse, or limit the use of, any CashPass and/or return for any reason, including reoccurring disruptive behavior or fraudulent activity. REPRODUCTIONS WILL NOT BE ACCEPTED.
$5 Challenge CashPass
$5 off your purchase of $5 or more in a JCPenney store, at jcp.com, at an Aéropotale store or aéropostale.com excluding taxes and shipping charges. One use per coupon, one coupon per customer; must be provided/surrendered at time of purchase. JCPenney CashPass Rewards can be combined with another coupon and earned JCPenney CashPass Rewards. Certain Participating Brands may offer products from third-party sellers on their websites ("Marketplace Items"), and CashPasses may not be used to purchase Marketplace Items. In addition to any restrictions communicated with a CashPass, CashPasses may not be applied to in-store services, service plans, closing store purchases, gift cards, current/prior purchases, salon service gratuity, international purchases, or charitable donations, including amounts from rounding up a purchase to the nearest dollar. Additionally, in Puerto Rico, CashPasses may not be applied to Diesel, Fossil, Kenneth Cole, Michael Kors, Rado, Skagen Watches, Cosmetics, Gift Wrap & More, and Universal Sunglasses. CashPass may not be used for payment on account.
For Aéropostale, a maximum of $15 in CashPass value may be redeemed per transaction. For JCPenney, a maximum of ten (10) CashPasses may be redeemed per transaction.
When redeeming a CashPass, the CashPass functions as a promotional coupon rather than actual cash. The CashPass value will be applied against the total purchase price, including applicable fees and taxes. The CashPass will be applied before pricing incentives, storewide or digital coupons, shipping discounts, and employee discounts. If you use a CashPass to make a purchase that is less than the amount designated on the CashPass, you will forfeit the remainder of that CashPass. CashPasses have no cash value, cannot be exchanged for cash or credit, and do not constitute property. Members have no ownership interest in CashPasses. A CashPass cannot be applied to prior purchases or credited to any account. The use of the word "earn" or any similar language in these Program Terms or other program materials does not imply that CashPasses have any value prior to redemption. CashPasses are personal to you and may not be purchased, sold, transferred, or assigned, and each CashPass may be subject to additional terms. Lost, stolen, damaged, or expired CashPasses will not be replaceable. CashPasses are void where prohibited by law. If you return one or more items from an order purchased using a CashPass, the CashPass will not be refunded or reissued. The CashPass' value will be deducted from your return amount, meaning you will only receive a refund to the extent the price of the returned item(s) exceeds the value of the CashPass. CashPass amount applied to all qualifying items on a prorated basis; any refunds will be given in the prorated amount.
Each CashPass states the date upon which it expires, and expiration occurs at 11:59 p.m. Central Time on that date. Any CashPass not redeemed by its expiration date will be forfeited and will not be replaced, extended, or exchanged for cash or credit. If an existing JCPenney Rewards member holds a JCPenney CashPass at the time of enrollment, they may continue to use it until the expiration date stated on the CashPass. We may refuse, or limit the use of, any CashPass and/or return for any reason, including reoccurring disruptive behavior or fraudulent activity. REPRODUCTIONS WILL NOT BE ACCEPTED.
VIP Tier only Annual Perks
Beginning June 15, 2026, active VIP Catalyst Brands Rewards Access Members in good standing will have the option to receive one (1) coupon for: (1) a free VIP Haircut (includes a cut, shampoo, conditioner, & blow dry), (2) a free Olaplex Liquid Gold Blowout, or (3) a free Lifetouch Portrait Session per calendar year (January 1 – December 31) (a “Coupon”). Coupon will automatically be added to your JCPenney account, within appx. 24 hours of coupon selection. Coupons issued in 2026 will expire on 12/31/2026. Coupons may not be redeemed between 1/1/2027 and 2/28/2027. Coupons must be redeemed before the expiration date listed on the Coupon, or it will be forfeited. One use per Coupon, one Coupon per customer. Must be redeemed in person and provided/surrendered at time of purchase. Unused, partially used, or forfeited Coupons will not be refunded or reissued. No cash value, not redeemable for cash or cash equivalent, and may not be transferred, sold, exchanged, substituted, replaced, or reused. JCPenney reserves the right to refuse, limit, revoke, or cancel the benefit or Coupons for any reason without notice. Subject to availability and participating locations. Available services, appointment windows, and hours of operation vary by location and may change without notice. REPRODUCTIONS WILL NOT BE ACCEPTED. View Rewards Access Loyalty Terms for full details.
Associates of Participating Brands may enroll in the Loyalty Program; however, when using an associate discount, they are not eligible to earn Points at an upgraded rate on purchases, receive VIP free shipping, or redeem the complimentary salon or studio session, and may be excluded from other VIP Tier benefits. These restrictions apply to current and former store associates, as well as anyone authorized to use an associate discount.
INSTRUCTIONS FOR JCP.COM ORDERS: Apply CashPass Reward at checkout or enter reward code provided when prompted at checkout or call 1.800.322.1189 and mention the code. When prompted, enter your exclusive serial number.