Rewards Program Terms & Conditions

1. Membership is limited to one Rewards account per individual regardless of how the account was initiated. Including, but not limited to, signing up at a register within any JCPenney location, sign-up online at jcp.com, with an auto-enrolled JCPenney Credit Card or JCPenney Mastercard credit account, by downloading the JCPenney app, or auto-enrolled jcp.com account.

2. Members that have provided a valid email address for use with their Program account will be sent electronic statements, Rewards certificates, Program benefits, promotional emails, and other materials related to their Rewards account and JCPenney transactions, at the discretion of JCPenney. Also, if you provided an email address during the credit application process, your JCPenney Credit Card will automatically be linked to that email address. JCPenney Credit Card Cardholders can also link the email address associated with their Program account to their JCPenney Credit Card or JCPenney Mastercard at www.jcp.com/rewards, JCPenney mobile app or in store. JCPenney reserves the right to suspend or discontinue the emailing of JCPenney Rewards updates, Rewards certificates, and/or related materials to Members at any time and for any reason.

3. Information about Members will be maintained and handled according to JCPenney's Privacy Notice. See www.jcp.com/m/privacy-notice for additional details.

4. For information about a specific Program account (sometimes also referred to as a "profile") or other Program-related questions, contact JCPenney Customer Service by phone at 1-888-JCP-RWDS (1-888-527-7937).

5. To view your Rewards account activity you will need to (i) have a jcp.com account and (ii) visit www.jcp.com/rewards and sign in. Each Member is responsible for maintaining accurate and updated contact information. You may update your contact information online at www.jcp.com/rewards or by calling 1-888-JCP-RWDS (1-888-527-7937).

There are several ways to become a Member: (i) through online enrollment at www.jcp.com/rewards, (ii) through auto-enrollment of your JCPenney Credit Card or JCPenney Mastercard, (iii) by providing an email address and phone number for enrollment in-store at JCPenney, (iv) enrollment through a JCPenney mobile application, or (v) on or after July 11, 2017, auto-enrollment of a newly created jcp.com account.

1. Online Enrollment

   To enroll online, visit www.jcp.com/rewards and follow the instructions. To receive all benefits associated with the Program, including electronic notification and access to Rewards certificates, you will need to have a jcp.com account.

2. Auto-Enrollment of JCPenney Credit Cardmembers and JCPenney Mastercard Cardmembers

   1. Holders of valid JCPenney Credit Card and JCPenney Mastercard accounts, who are residents of the 50 United States and Puerto Rico and who are 18 years of age or older, are automatically enrolled in the Program. Limit one Membership per credit card account.

   2. Auto-enrolled JCPenney Credit Cardmembers and JCPenney Mastercard Cardmembers, who did not provide a valid email address in connection with their JCPenney Credit Card or JCPenney Mastercard, do not have the ability to view Rewards account activity online, download and print earned Rewards Certificates or other Program benefits, update their personal information online, or enjoy other benefits of online enrollment. These Members can link a valid email address to their JCPenney Credit Card or JCPenney Mastercard at www.jcp.com/rewards, in-store, or during the JCPenney Credit Card application process. Auto-enrolled JCPenney Credit Cardmembers and JCPenney Mastercard Cardmembers who do not link an email address to their JCPenney Credit Card or JCPenney Mastercard will receive their Rewards through the U.S. mail. To complete your online registration and enjoy the associated benefits, visit www.jcp.com/rewards and follow the instructions.

3. In-store Enrollment

   When you make a purchase at a JCPenney store, you may be asked if you would like to enroll in JCPenney Rewards. To enroll, you will need to provide a phone number and valid email address. We will use the phone number and email address as a way to look up your Rewards profile at checkout in order to assign Points to your Program account. We will also send electronic statements and other materials to you at that email address. If you have already provided us with an email address or phone number for use in connection with the Program, please provide the same email address or phone number in connection with your in-store enrollment so that your Program account reflects all of the Points you earn.

4. Mobile Application Enrollment

   If you have downloaded a JCPenney mobile application, you can enroll through the application.

5. Creation of jcp.com Account

   On or after July 11, 2017, you will be automatically enrolled in the Program if you create a new jcp.com account.

For each $1 spent on a qualifying purchase at JCPenney stores or jcp.com, you will receive 1 and one half JCPenney CashPass Point ("Point") up to the Point Maximum if the purchase is made with a JCPenney Credit Card or JCPenney Mastercard in good standing. If you use a different payment method, you will receive 1 Point for each $1 spent on a qualifying purchase up to the Point Maximum. The maximum number of Points that you can receive for a single purchase transaction at JCPenney Stores or jcp.com is 2,000 Points ("Point Maximum") regardless of the amount of the qualifying purchase. JCPenney Mastercard® cardmembers also earn Points when using their JCPenney Mastercard account outside of JCPenney Stores and jcp.com, provided their JCPenney Mastercard account is open and in good standing. Earn 1 Point for every $5 dollars in net purchases (purchases made by you or an authorized user minus returns and adjustments) everywhere Mastercard is accepted (other than JCPenney Stores and jcp.com). Balance Transfers, Cash Advances, finance charges, and fees do not qualify for Points. Amounts are calculated based upon the sum of the prior billing cycle’s Mastercard purchases less returns and includes points earned from applicable bonus offers. Points are issued with respect to jcp.com orders (made online or in-store) when payment card/account is charged, and item(s) have shipped. Points are earned on the dollar amount of the qualifying purchase after all applicable discounts, offers, coupons and CashPasses are applied. If you return a qualifying purchase, the Points you received for that purchase will be deducted from your Program account in the month the return is made. The following are not qualifying purchases: dollars spent on sales tax, state fees, and charges and fees (e.g., shipping, delivery or installation charges, and restocking or recycling fees). No adjustments for missing Points will be made to a Member’s Program account after 90 days from the actual purchase. CashPass Points will not be awarded for pre-sale, return or exchange transactions.

Members will need to take one of the following steps in order to assign CashPass Points to their Program account:

1. In-store

   Provide the phone number or email address associated with your JCPenney Rewards profile when you make a purchase to receive CashPass Points.

2. During jcp.com checkout

   Sign in to your jcp.com account before checking out on jcp.com. If you use Guest checkout at jcp.com and use a payment method other than the JCPenney Credit Card or JCPenney Mastercard linked to your account, CashPass points will not be issued until you call 1-800-322-1189. Please have your order confirmation available for reference when you call.

Once you reach 200 points, you will be issued a $10 JCPenney CashPass Reward (“CashPass”) redeemable on eligible JCPenney purchases (some exclusions and restrictions apply; see CashPass for details) and 200 points will be deducted from your Program account. The $10 CashPass may be advertised as 5% for purchases at JCPenney stores or jcp.com ($200 spent = $10 reward). For JCPenney credit cardmembers the $10 CashPass may be advertised as 7.5% for purchases at JCPenney stores of jcp.com ($135 = $10 reward) and for JCPenney Mastercard cardmembers, 1% for purchases everywhere else Mastercard is accepted ($1,000 spent = $10 reward). CashPass Rewards will be applied prior to any companywide discounts or coupons (e.g., 20% off or $10 off a purchase of $25 or more). Points will not expire if your Program account stays “active.” “Active” means that you earn points for a qualifying purchase at least once in a 12-month period.

CashPasses will state the date they expire. CashPasses will be delivered via email or are accessible at www.jcp.com/rewards or at the register at check out. Rewards will be mailed to JCPenney credit cardmembers (other than residents of HI) who do not have a valid email address on file with their Program Account. Residents of HI must provide a valid email address to receive rewards and other Program benefits. You will be notified as they are earned. If you use a CashPass to make a purchase that is less than the amount designated on the CashPass, you will forfeit the remainder of that CashPass. CashPasses cannot be credited to any account, redeemed for cash, replaced if merchandise is returned, or applied to prior purchases. Lost, stolen or expired CashPasses are not replaceable. Unless otherwise expressly stated or pursuant to a particular Program feature, Program membership, points, CashPasses and offers are not transferable. CashPasses are void where prohibited by law.

Delivery of Rewards:

1. Online and Email

   Rewards will be delivered via email or are accessible at www.jcp.com/rewards or through a JCPenney mobile application or in-store at the register at checkout. Residents of HI must provide a valid email address to receive Rewards and other Program benefits. Notification of an earned Reward will be delivered via email to the email address associated with the Program account. Rewards will be available within approximately 24 hours after a Member has earned a Reward.

2. Mail

   For auto-enrolled JCPenney Credit Cardmembers and JCPenney Mastercard Cardmembers (other than residents of HI) who do not have a valid email address on file with the Program, notification of earned Rewards will be delivered by U.S. Mail and addressed to the primary JCPenney Credit Card or JCPenney Mastercard Member's address on record. Rewards will be mailed approximately 3-4 weeks after the Reward is earned. Auto-enrolled Members must maintain an accurate mailing address and other information with JCPenney Credit Card Services.

ARBITRATION AGREEMENT

PLEASE READ THIS SECTION CAREFULLY. It contains an arbitration agreement. This section limits certain rights—including the right to maintain a court action, the right to a jury trial, the right to participate in any form of class or representative claim, the right to statutorily-imposed limitations periods, the right to engage in discovery except as provided in applicable rules, the right to certain remedies and forms of relief, and the right to appeal or to court review of any award.

Most customer concerns can be resolved by calling Customer Service at 1-800-322-1189. In the event Customer Service is unable to resolve a complaint to your satisfaction, this section explains how any Dispute will be resolved.

For purposes of this section, “JCPenney” means Penney OpCo LLC and its employees, affiliates, parents, subsidiaries, owners and agents.

Agreement to Arbitrate. Except for the Excluded Disputes, YOU AND JCPENNEY AGREE THAT ANY DISPUTE (as defined below) BETWEEN YOU AND JCPENNEY WILL BE RESOLVED BY FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT.

Definition of “Dispute.” For purposes of this agreement to arbitrate, “Dispute” shall be construed as broadly as possible and includes disputes, claims, or controversies that (1) arose or involve facts occurring before the existence of this or any prior versions of these Terms, (2) currently exist, and (3) arise after the termination of these Terms.

Any Dispute covered by both this agreement to arbitrate and any other agreement with JCPenney to arbitrate shall be resolved in accordance with these Terms.

Excluded Disputes. Notwithstanding the above, you may assert individual claims in small claims court if your claims qualify and subject to any applicable jurisdictional and monetary limits.

Application of the Federal Arbitration Act (“FAA”). The Federal Arbitration Act and federal arbitration law apply to this Arbitration Agreement, notwithstanding any choice-of-law provision addressing the substantive law applicable to these Terms.

Informal Dispute Resolution. Any party with a Dispute against the other party must engage in good-faith efforts to resolve the Dispute before initiating arbitration. The parties therefore agree that, before either party demands or attempts to commence arbitration against the other, the parties will personally meet and confer, via telephone or videoconference, in a good-faith effort to resolve informally any Dispute covered by this agreement to arbitrate (Informal Dispute Resolution Conference). To initiate this good-faith effort to informally resolve a Dispute, you agree to notify us in writing via an individual letter signed by you which provides your name, email address, telephone number associated with your JCPenney account (if any), the nature of the dispute, and the basis for your claim(s) and the resolution you are seeking, including any monetary amount, with as much detail as you can provide so that we can gain a sufficient understanding of the Dispute. Please submit the letter to: JCPenney’s Legal Department, located at 6501 Legacy Drive, Plano, Texas 75024, with a copy to: Disputeresolution@catalystbrands.com. Any Informal Dispute Resolution Conference must be individualized such that a separate conference must be held each time either party intends to commence arbitration. Multiple individuals initiating claims cannot participate in the same Informal Dispute Resolution Conference, unless mutually agreed to by the parties. If either party is represented by counsel, that counsel may participate in the conference, but the parties shall also fully participate in the conference. The Informal Dispute Resolution Conference shall occur within 60 days after the other party receives notice, unless an extension is mutually agreed upon by the parties or unless the volume of dispute notices necessitates an extension. In the interval between the party receiving such notice and the Informal Dispute Resolution Conference, the parties shall be free to attempt to resolve the initiating party’s claims. Engaging in an Informal Dispute Resolution Conference is a mandatory requirement that must be fulfilled before commencing arbitration. The arbitrator shall dismiss any arbitration filed without full and complete compliance with these Informal Dispute Resolution procedures. If an arbitration is dismissed because a party failed to comply with these Informal Dispute Resolution procedures, the parties agree that the party that failed to comply shall be responsible for paying any arbitration filing fees and costs incurred by the other party. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution process required by this paragraph.

Arbitration Procedure. There is no judge or jury in arbitration and court review of an arbitration award is very limited. The scope of discovery may be more limited in arbitration than in court. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages) and must follow these Terms as a court would.

To begin an arbitration proceeding after completing an Informal Dispute Resolution Conference, you must send a demand for arbitration to JCPenney's Legal Department, located at 6501 Legacy Drive, Plano, Texas 75024. JCPenney will send any arbitration demand against you to the email associated with your JCPenney account or your counsel, if any. Any demand for arbitration must include (1) the name, telephone number, mailing address, and email address of the party seeking arbitration; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good-faith calculation of the amount in controversy; and (4) the personal signature of the party seeking arbitration.

The arbitration will be conducted by JAMS under its rules, including the JAMS Comprehensive Arbitration Rules and Procedures and, if applicable, the JAMS Mass Arbitration Procedures and Guidelines (collectively, the JAMS Rules). The JAMS Rules are available at www.jamsadr.org. Payment of all filing, administration and arbitrator fees will be governed by the JAMS Rules and applicable fee schedule(s), except that JCPenney will reimburse any portion of the initial case opening fees (if any) that exceeds the filing fee to file the case in a court of competent jurisdiction in the location of the arbitration. A single, neutral arbitrator shall be appointed in accordance with the JAMS Rules. The arbitrator shall have the exclusive authority to resolve all threshold arbitrability issues, including whether this agreement to arbitrate is applicable, unconscionable, or enforceable, as well as any defense to arbitration. However, a court has exclusive authority to rule on the Class, Collective, Representative, and Mass Action Waiver set forth below, including any claim that it is unenforceable, illegal, void or voidable, or that it has been breached.

You may choose to have the arbitration conducted by videoconference, based on written submissions, or in person in the county where you live or at another mutually agreed location. The arbitrator will issue a written award describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. Judgment on the award may be entered in any court having jurisdiction thereof.

Each side shall bear its own attorneys’ fees, costs, and expenses unless fee-shifting is available under applicable law, except that if the arbitrator finds that a claim or counterclaim is frivolous or harassing, the arbitrator may award the other party their costs and expenses (including administrative fees and arbitrator compensation) associated with defending against the claim or counterclaim. If a party timely serves an offer of judgment under Federal Rule of Civil Procedure 68 or a state or local equivalent, if applicable, and the judgment that the other party finally obtains is not more favorable than the unaccepted offer, then the other party shall pay the costs, including filing and administrative fees and expert fees, incurred after the offer was made.

Class, Collective, Representative, and Mass Action Waiver. JCPenney and you each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, collective, representative, or mass action. JCPenney and you each hereby waive the right to participate in any class, collective, representative, or mass action, whether in court or arbitration. If for any reason a claim proceeds in court rather than in arbitration, JCPenney and you each waive any right to a jury trial. In any case in which (1) the Dispute is filed as a class, collective, representative, or mass action and (2) a civil court of competent jurisdiction finds all or part of this Class, Collective, Representative, and Mass Action Waiver unenforceable: the class, collective, representative, or mass action must be litigated in a civil court of competent jurisdiction, but the portion of the Class, Collective, Representative, and Mass Action Waiver that is enforceable shall be enforced in arbitration. The portion of such Dispute proceeding in court shall be stayed pending the conclusion of the arbitration. This provision does not prevent you or JCPenney from settling claims on a class, collective, or representative basis. In addition, individual disputes may not be joined or consolidated in a single proceeding absent all parties’ consent.

Procedures Applicable to Mass Arbitrations. Where 25 or more similar arbitration demands are prepared by or with the assistance or involvement of the same law firm or organization, or are otherwise coordinated, and are submitted to JAMS within a 120-day period JAMS shall apply its Mass Arbitration Procedures and Guidelines, as well as the following procedures: (A) the parties shall cooperate to group the arbitration demands into randomized groups of no more than 25 demands per group (plus, to the extent there are fewer than 25 arbitration demands left over after the grouping described above, a final group consisting of the remaining demands); (B) claimants’ counsel shall organize and present the grouped demands to JAMS in a format as directed by the JAMS Rules; (C) JAMS shall assess one set of filing and administrative fees per group and shall assign one arbitrator per group, subject to any applicable disclosure and disqualification procedures available under applicable law; (D) JAMS shall set up one Arbitration Management Conference per group; (E) regardless of the grouping described above, the arbitrator shall resolve all arbitrations within a group on an individual basis; and (F) no final award from an arbitrator in any one arbitration shall have preclusive effect in any other arbitration. The parties agree to cooperate in good faith with each other and JAMS to implement such a grouped approach to administration and fees.

Opt Out. To opt out of this agreement to arbitrate, you must notify JCPenney in writing no later than 30 days after first becoming subject to this agreement to arbitrate. Your notice must include your name and address, the email address associated with your JCPenney account, and a clear statement that you want to opt out of this agreement to arbitrate. You must send your opt-out notice by mail to JCPenney's Registered Agent or Legal Department, located at 6501 Legacy Drive, Plano, Texas 75024, with a copy by email to: optout@catalystbrands.com. The notice must be signed by you yourself, and not by any of your agents or representatives. The notice may opt out only you, and notices that purport to opt out multiple people will not be effective as to any. No person (or their agent or representative) may effectuate an opt out on behalf of other person. If you opt out of this agreement to arbitrate, all other parts of these Terms will continue to apply to you. Opting out of this agreement to arbitrate has no effect on any other agreements to arbitrate that you may have entered into with JCPenney (including in JCPenney’s website Terms of Use, or prior versions of these Terms) or may enter into in the future with us.

Severability. In the event any portion of this agreement to arbitrate is deemed unenforceable, the remainder of this agreement to arbitrate will be enforceable.

A birthday CashPass Reward will be sent via email, or at JCPenney's sole option via U.S. mail, to eligible Members. To be eligible for the offer, Members must: (a) be residents of the 50 states of the United States and Puerto Rico, and have a birthday date on file with their Program or credit account, (b) if not a JCPenney credit cardmember, have earned Points within the last 12 months, (c) if a JCPenney Credit Cardmember, have made at least one purchase with their JCPenney Credit Card (includes JCPenney Mastercard) within the last 12 months and (d) have a JCPenney credit card account and/or Program account that is in good standing at the time the birthday offer is issued. Also, Members who reside in HI must have a valid email address on file with their Program account to receive the birthday offer. One CashPass per account.

A $10 JCPenney CashPass Reward (equivalent to 200 points) will be awarded upon enrollment in the JCPenney Rewards program with a valid email address. The $10 JCPenney Welcome CashPass Reward is not valid on Free Same-Day Pickup orders. Enrollment CashPass may be delivered into the customers Reward Program account or via email at the sole discretion of JCPenney. One CashPass per account/email address. Email address subject to validation.

Additional features and benefits may be included in the Program, either for a limited time or on a consistent basis. For instance, members may receive offers from time to time. Offers may include, but are not limited to, percent-off or dollar-off coupons. Offers may vary depending on whether you use a JCPenney credit card or by the status of your JCPenney credit card. Offers may require a valid email address be on file with your Program account. Additional features and benefits, including offers, may include additional details, exclusions and terms. Please refer to www.jcp.com/rewards for more information about Program features and benefits.

If you opt-in to receive autodialed text alerts from JCPenney and JCPenney Rewards including JCPenney Rewards certificates, coupons, advertisements, events, polls, giveaways, sweepstakes and contests, downloads and information alerts from JCPenney, the following terms and conditions apply:

1. By entering and submitting your enrollment information at the time of your opt-in request, you agree to receive auto-dialed promotional text alerts from JCPenney and JCPenney Rewards at the mobile number you provided, including up to 8 autodialed SMS messages per month.

2. Your opt-in constitutes your agreement that your consent to receive promotional text alerts is not a requirement to purchase any goods or services.

3. Message and data rates may apply from your mobile provider. Following your opt-in request, you will receive a confirmation text message that you must reply to with the requested keyword to complete registration.

4. Prices mentioned in text messages may vary in Alaska and Puerto Rico.

5. You also affirm that you are 18 years of age or older, are authorized to agree to receive autodialed promotional text alerts on the mobile number you provided and that you are responsible for any mobile message or data rates incurred. To opt out, reply STOP to any message or text STOP to 527937. For help, reply HELP to any message or text HELP to 527937 or call 800.322.1189 or email mobile@JCPenney.com. Please note that texting STOP to 527937 will always result in an opt-out confirmation text to be sent to your phone. You will not receive any promotional text alerts thereafter, unless you explicitly text STOP, HELP, JOIN or other advertised keywords connected to the promotional text alert program or fill out an opt-in form online. For additional information see the FAQ.

6. List of supported carriers as of May 2018. Carriers subject to change. T-Mobile, AT&T, Verizon Wireless, Sprint, DTC Wireless (Advantage Cellular Systems), US Cellular Corp, Boost Mobile, Cricket/Leap, Virgin Mobile USA, Iowa Wireless (iWireless), Metro PCS, ACS Wireless, West Central Cellular, NTELOS, Bluegrass Cellular, Plateau Wireless, AWCC, Cincinnati Bell, Cellular South, d.b.a. C Spire, Carolina West Wireless, Appalachian Wireless, Immix Wireless/Keystone Wireless, Cellcom, Cellular One of East Central / ECIT (East Central Illinois), GCI / Alaska Digitel, Inland Cellular, Illinois Valley, Nex-Tech, United Wireless, Chat Mobility, NW Missouri Celllular, Cablevision, NE Cellular One of PA, Element Wireless, MTPCS (Cellular One, CellOne Nation), Thumb Cellular, Viaero Wireless, AIO Jasper, PTCI (Panhandle Wireless), Flat Wireless, Union Wireless, Copper Valley, SouthernLINC Wireless, SRT Wireless, Mid-Rivers Communications , MobileNation/SI Wireless, MTA, Duet IP, Mobi PCS, Peoples Wireless, Epic Touch, Mosaic, Pioneer Cellular, UBET, South Central Utah, Gold Star Communications, All West Communications, Farmers Mutual Telephone, CTC Telecom, Eagle Telephone System, Nucla-Naturita Tel, Syringa Wireless, Manti Tel, Pine Cellular, Republic Wireless, Google Voice, Chariton Valley Wireless, Nemont Sagebrush Cellular, Leaco Rural Telephone Coope, CellularOne (of North East Arizona), Enflick Inc, Layered Communications, Custer Telephone, Triangle Wireless, Brightlink, Standing Rock, Atlantic Tele/Choice.

7. The carriers are not liable for delayed or undelivered messages.

By providing an email address and participating in the Program, you agree to receive operational communications about the Program and promotional email offers and updates from JCPenney Rewards, JCPenney and its affiliates and licensees. Members may unsubscribe from JCPenney and JCPenney Rewards promotional emails at any time via the unsubscribe link in those emails.

JCPenney Rewards Membership and its benefits are offered at the discretion of JCPenney. JCPenney reserves the right to amend or modify the Program or any of its terms, features or benefits at any time and in any way without notice (including, without limitation, the number of Points or Rewards earned for each dollar in purchases, the number of Points that can be earned per transaction, the type and amount of any reward, and the type and amount of other Program features or benefits at any time without notice). JCPenney further reserves the right to terminate the Program or any Program features or benefits at any time without notice.

We may change these Terms as described above at any time in our sole discretion by posting the updated Terms at www.jcp.com/rewards. Your continued participation in the Program will constitute your acceptance of such changes. You should therefore periodically visit this page to review the then-current Terms to which you are bound.

JCPenney is not responsible for undelivered, misdelivered, or delayed email transmissions or mail or text messages or for incorrect addresses and other contact information resulting from incorrect or incomplete personal information (including, without limitation, email address or other contact information) provided by a Member or for a Member's failure to notify JCPenney of a change in such information.

JCPenney reserves the right to interpret and apply the policies and procedures communicated in these Terms in its sole discretion, subject to applicable law. All determinations by JCPenney will be final and conclusive in each case. These Terms supersede all previously published Terms in their entirety.

In the event of a dispute over ownership of the Program account, the account will be declared to belong to the authorized account holder of the email address submitted at the time of enrollment. For purposes of these Terms, the "authorized account holder" is the natural person who is assigned to the submitted email address by an internet provider, online service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address.

Abuse of the Program (e.g. failure to follow Program policies and procedures, or the sale or barter of Rewards, products, Points, promotional offers, or other improper conduct), as determined by JCPenney in its sole judgment may result in a Member being disqualified from participation in the Program, including forfeiture of unused CashPass Points or issued, but unused rewards, to the extent permitted by applicable law. At our discretion we may prosecute abuse of the Program to the fullest extent of the law.

Unless otherwise expressly stated or pursuant to a particular Program feature, Program membership, Points, Rewards and offers are not transferable and may not be combined among Members. Rewards and accrued Points do not constitute property of the Member and are not transferable by the Member upon death, as part of a domestic relations matter, or otherwise.

JCPenney reserves the right to make promotional offers available to select Members based on use of a JCPenney credit card, the status of their JCPenney credit card, purchase activity, geographic location, Program participation, and/or information supplied by the Member. JCPenney reserves the right to add, withdraw, amend, or otherwise change bonus opportunities at any time at its sole discretion, with or without notice to Members.

JCPenney, its subsidiaries and affiliate entities, and their respective officers, directors, employees, and agents (the "Released Parties") make no warranty, express or implied, including, but not limited to, any warranties of merchantability or fitness for a particular purpose with respect to the Program, Membership in the Program, or any products or services related to the Program.

By participating in the Program, each Member hereby releases the Released Parties from and against any and all claims, damages, losses, liabilities, and other expenses (including, without limitation, attorney's fees) relating to that Member's participation in the Program, use of Rewards Certificates, or agreement to these Terms, to the extent permitted by applicable law.

The JCPenney logo, JCPenney Rewards logo, and other logos and taglines are the intellectual property of JCPenney.

These terms will be governed by and construed under the substantive laws of the State of Texas, without reference to conflict-of-laws considerations.

By enrolling in the JCPenney Rewards Program (“Program”) you agree to provide certain personal information, such as your name, phone number, email address, mailing address, and birthday for JCPenney’s use. For information regarding our privacy practices, please see our Privacy Notice at www.jcpenney.com/m/privacy-notice. You can opt in to the Program by the following: sign up at a register within any JCPenney location, sign-up online at jcp.com. Additionally, you will be automatically enrolled in the Program with a JCPenney Credit Card or JCPenney Mastercard credit account, or by creating a jcp.com account. You may opt out of the Program at any time and can do so by calling JCPenney Customer Service at 1-888-JCP-RWDS (1-888-527-7937). JCPenney does not discriminate against any California consumer that exercises a right under the California Consumer Privacy Act of 2018, as amended, in connection with any Program benefits set forth herein.