Same-Day Delivery

Template Fulfillment

Visit DoorDash to get your JCPenney items delivered the same day to your home!

Orders are typically delivered in 2 hours or less.*

How to use Same-Day Delivery through DoorDash:

  1. Visit JCPenney on the DoorDash Marketplace.
  2. Enter your delivery address. Same-Day eligibility is based on proximity to a JCPenney store live on DoorDash.
  3. Add JCPenney items to your cart.
  4. Place your order through DoorDash. A DoorDash Dasher will do the shopping for you and deliver your items to your address, all within 2 hours or less!

Note: Items and orders may be cancelled due to final in-store availability at the time the Dasher arrives at the store.

Frequently Asked Questions:

  1. Does it cost anything to order through DoorDash?
    • Yes, DoorDash charges delivery and service fees based on your order.
    • DoorDash also has service and delivery fee discounts for participation in the DashPass monthly service plan. DashPass is not affiliated with JCPenney.
  2. What if my order does not arrive?
    • Contact DoorDash at 855-431-0459
  3. What if my order is damaged or contains the wrong Item(s)?
    • Contact DoorDash at 855-431-0459
  4. What if I want to return or exchange my order at my local JCPenney store?
    • JCPenney will provide in-store credit only. Credit to the original form of payment is not allowed.
    • Bring the original JCPenney receipt, along with the DoorDash virtual receipt, to receive in-store credit equal to the original purchase price paid to DoorDash. If both receipts are not present, you will be given in store credit for the lowest in-store price at the time of the return/exchange.
  5. Can I earn JCPenney Rewards polnts on DoorDash purchases?
    • Orders placed for delivery through the DoorDash Marketplace are not eligible to earn JCPenney Rewards. Visit jcpenney.com/rewards for details.
  6. Can I use JCPenney coupons on DoorDash purchases?
    • JCPenney coupons are not eligible for orders placed through DoorDash.

 

Shop JCPenney on DoorDash

 

*Some exclusions apply. See doordash.com for details.